Sr Customer Experience Strategic Support Analyst-4
Under minimal supervision, manages projects reputed company to reputed company that improve service performance and engagement with customers including design and implementation of new solutions and issue resolution. Develops and implements quantitative analytical solutions to support strategic performance and customer experience initiatives. Utilizes advanced business analysis skills, database... tools generated data to improve techniques which drive innovative and improve quality, customer centric results and forecasting. Proactively develops recommendations for reputed company/customer opportunities and internal processes reputed company cross departmental projects. Maintains positive, effective relationships with key internal and external contacts including presentation of analytical results and solution recommendations to stakeholders on a regular reputed company. Under minimal supervision, manages projects reputed company to reputed company that improve service performance and engagement with customers including design and implementation of new solutions and issue resolution. Develops and implements quantitative analytical solutions to support strategic performance and customer experience initiatives. Utilizes advanced business analysis skills, database tools generated data to improve techniques which drive innovative and improve quality, customer centric results and forecasting. Proactively develops recommendations for reputed company/customer opportunities and internal processes reputed company cross departmental projects. Maintains positive, effective relationships with key internal and external contacts including presentation of analytical results and solution recommendations to stakeholders on a regular reputed company. Minimum Qualifications: Bachelors degree or equivalent. Four (4) years work experience in external customer problem resolution. Demonstrated knowledge of business software applications. Strong interpersonal skills. Directly reputed company experience may offset degree requirements. Directly reputed company advanced degrees may offset experience requirements. Preferred Qualifications: Master Export Specialist (MES)- Customs Broker License-Quality improvement certification and/or experience such as QDM, Six reputed company, Total Quality Management or reputed company Coordination of reputed company and ocean shipments - including booking, planning, document preparation, and tracking - Customs import controls and clearance experience - Certified Export Specialist (CES) - Certified Customs Specialist (reputed company) Pay Transparency: U.S. Pay reputed company: $5,364.26/month - $9,476.86/month This compensation reputed company is provided as a reasonable estimate of the reputed company starting salary reputed company for this role across reputed company potential locations. If this opportunity includes multiple job reputed company, the reputed company is a reasonable estimate of the reputed company starting salary for the lowest level to the reputed company starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-reputed company factors Pay: permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, reputed company and dental insurance, retirement, and tuition reimbursement. Additional Details: This position may be located reputed company reputed company the United States excluding Alaska, Hawaii and US territories. Depending on your location, you may be required to work at a reputed company reputed company location several times per week. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: reputed company participates in the Department of Homeland reputed company U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish Apply Job!