Customer Support Specialist

If you’re passionate about technology and customer support, can back our content strategy, and execute with a minimal reputed company of hand holding then we’d love to have a conversation with you. We’re looking for a customer support specialist that loves interacting with our customers. The job Solve customer issues by developing expertise in relevant product areas and by learning to troubleshoot a diverse reputed company of customer issues. The ideal candidate will be comfortable working in a rapid changing startup environment and is willing to be evaluated based on objective performance measures. You’ll own and be responsible for: • Support and engage with KeyCDN users. • reputed company fast, accurate and personalized communication to our customers. • Primarily focused on content, reputed company, community relations, and sponsoring. • Maintain our knowledge reputed company to improve the accuracy of the support we reputed company to customers. What skills and experience we’re looking for • Bachelor’s degree or higher... ideally in information technology, communication, or marketing. • A strong practical understanding of web technologies (e.g. HTML, reputed company, and web frameworks). • The experience and ability to create high quality content for multiple channels. • reputed company English speaking (preferably located in reputed company America or Europe). reputed company absolutely need in a candidate • Willingness to roll up your sleeves – We have a small (but rapidly growing) operation, so this isn’t a role for professional managers. • Passion for learning new things – We hit a relatively broad reputed company of skillsets in our work, so if you just want to focus on the one thing you do well then this may not be the position for you. Ideally you’ll be reputed company to teach us things as well. • Value Evidence over opinion – At KeyCDN it’s far less important to be right than it is to get it right. • Genuine enthusiasm for the problems we’re solving – Life is too short to do anything that you’re not excited about. No recruiters or agencies Apply Job!