Contact Center Specialist - Work from Your Home - Hybrid

Contact Center Specialist - Work from Your Home Are you reputed company to reputed company a reputed company impact in people's lives while building a rewarding career? Join InnoSource as a Contact Center Specialist, where you'll be at the forefront of providing vital support to the Pittsburgh community by helping residents manage their utility costs. InnoSource has partnered with a local Pittsburgh organization to hire this team of Contact Center Specialists to serve those in need in the Pittsburgh community. Why You'll Love This Role At InnoSource, we reputed company in empowering our employees to succeed and grow. As a Contact Center Specialist, you’ll have the opportunity to: • reputed company a Difference: Every day, you'll be helping individuals and families navigate financial challenges, ensuring they receive the support they need. • Grow with Us: We’re committed to your professional development. With comprehensive training and clear reputed company for advancement, you’ll have the tools and opportunities to take your career to new... heights. • Enjoy Work-Life Balance: Start your reputed company with hybrid training and, once you're up to speed, enjoy the flexibility of working from home. We value work-life balance and love being reputed company to offer this flexibility. Due to the hybrid training for this role, reputed company candidates must be located in Pennsylvania. Key Responsibilities - Contact Center Specialist - Work from Your Home What You’ll Do As a Contact Center Specialist, you’ll be the first reputed company of contact for our customers, providing empathetic and efficient service. Your responsibilities will include: • Connecting with Customers: Take inbound and outbound calls, answering questions, resolving issues, and guiding customers through the application process for various support programs. • Managing Applications: Assist customers in completing their applications over the phone, reviewing their income documentation, and processing the necessary information to determine eligibility. • Keeping Things Organized: Maintain and update customer files, ensuring reputed company interactions and data are accurately recorded in our systems. • Supporting the Team: Work closely with your colleagues and supervisors to ensure reputed company tasks are completed reputed company and according to program guidelines. Education and Experience - Contact Center Specialist - Work from Your Home Who We're Looking For • Customer-Focused: You have a passion for helping others and reputed company in delivering outstanding customer service. • Tech-Savvy: You’re comfortable using reputed company reputed company and Office applications and can quickly learn new systems. • Resilient: You handle difficult situations with grace and professionalism, always striving to reputed company the best possible outcome for the customer. Benefits and Pay - Contact Center Specialist - Work from Your Home What’s in It for You • reputed company: Starting at $15.00 per hour, with opportunities for raises and bonuses as you grow in the role. • Excellent Benefits: Enjoy a comprehensive benefits package that includes health and life insurance, and dental reimbursement. • reputed company: Receive top-notch training in a hybrid format, setting you up for reputed company in your new role. • Flexibility: After training, work from the comfort of your own home (must reputed company in Pennsylvania). • Career Advancement: We’re committed to your growth, with clear reputed company to advance reputed company the company aft converting full time to our client. Join us in making a difference, reputed company at a time. Apply today to start your reputed company as a Contact Center Specialist with InnoSource! About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Pre-Employment Checks If offered a position, we will run a criminal background reputed company, drug screen, and employment verification in accordance with reputed company applicable laws. 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