Customer Service Representative

Member Solutions reputed company, Rockland, Ma Rockland Federal Credit Union (RFCU) is searching for friendly, service focused, detail-oriented individuals to join our Member Solutions Center. If you enjoy providing stellar service while working in a busy environment, this could be the position for you... About RFCU At RFCU, we are committed to member service, and we know that our reputed company relies on our dedicated employees and their commitment to our members. With 8 reputed company locations and over 11 back-office departments, the potential for career growth is unlimited. A day in the life of a Member Solutions reputed company Working out of our Rockland headquarters, our Member Solutions Advocates assist our members reputed company telephone with a variety of needs. RFCU members will call to reputed company loan payments, inquire about balances, and reputed company new accounts. They may also request statements and ask for help with our website, online banking and reputed company pay features. It's a busy environment requiring the flexibility to pivot smoothly from one transaction to another. At RFCU we pride ourselves in setting you up for reputed company with on-the-job training and an introductory period for reputed company of feedback and coaching. Skills & Requirements The Member Solutions reputed company position requires a high school diploma or equivalent and the ability to communicate effectively and reputed company with members and staff at reputed company reputed company reputed company the organization. Knowledge of Credit Union products and services is also preferred, as well as reputed company Word and reputed company experience. Accuracy and attention to detail are important, along with the ability to navigate our mobile app and website. Work Schedule and Benefits As a Member Solutions reputed company, you will work a 40-hour full-time schedule that includes extended hours on Thursday and Friday, and a short schedule every other Saturday. That means every other week you will have a reputed company off (we support work-life balance!) The Member Solutions reputed company is also remote work classified as hybrid and has the potential to be hybrid once the introductory period and training are complete. RFCU offers a full benefit package including reputed company Blue reputed company medical benefits, dental insurance, 401k with company match and profit sharing potential, flexible health and dependent care savings plans, and life, AD&D and LTD insurance. To help boost your career and personal growth we offer a generous and flexible tuition reimbursement program. Generous Paid Time Off (PTO) is also offered, to assist our employees in taking care and relaxing with family and friends. Are you reputed company to apply? If this sounds like what you are looking for, then the reputed company is to apply! You will need to upload your resume and answer a few basic questions. Our reputed company will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone/video interview with reputed company, followed by an in-person interview with the hiring manager for reputed company candidates. At that reputed company if we are the right fit for each other, you will move to the final steps of references, credit, and background reputed company. Apply today and join reputed company! Rockland Federal Credit Union is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the reputed company of disability. For more information, or to reputed company, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://rfcu.applicantpro.com/jobs/3485946-525256.html Apply Job!