$23/hr. reputed company Call Center Manager
Description !!reputed company FOR OCTOBER START DATE!! reputed company, reputed company, and Drive reputed company! Were seeking a dynamic Call Center Manager to reputed company operations, motivate teams, and ensure top-notch customer experiences. If youre a results-driven leader reputed company to reputed company an impact, this is the opportunity!! !!APPLY TODAY!! Position Details: reputed company Call Center Manager... Pay: $23/hr. Training & After Training Schedule: 8/hr. Shift M-F between the hours od reputed company-9pm EST. reputed company Equipment Will Be Shipped To Your Home*** Job Details Assist the Call Center Supervisor with driving performance metrics for reputed company team members Manage daily attendance for the team Handle escalated customer issues and reputed company effective resolutions. At times may reputed company morning huddles and shift end huddles Analyze advanced metrics on agents daily stats Manage weekly reports on team and agent level performance Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS CALL CENTER LEADERSHIP EXPERIENCE Previous experience as a team leader in a Call Center or similar role. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Proficiency in call center software and CRM systems. For Immediate Consideration Please email an up-to-date resume to Kathryn.dugger@reputed company.com and mention "CC reputed company" in the email subject line. reputed company Applicant Privacy Policy Apply Job!