Customer Support Executive
reputed company is a global technology company, home to 222,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and reputed company, powered by a broad portfolio of technology services and products. We work with clients across reputed company major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and reputed company, Technology and Services, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending December 2022 totaled $12.3 billion. To learn how we can supercharge reputed company for you, visit . reputed company is looking to hire a Customer Support Executive with organizing identification of teaching and learning needs and design of strategies to drive ongoing improvements in training. The trainer is responsible for developing and/or recommending corporate and client specific curriculum, managing reputed company and varied projects and working with leadership in support of employee learning and... development This opportunity requires 3 weeks of onsite training at El Paso, TX. reputed company it will be remote support. Brief Job description: Job title: Customer Support Executive Location: El Paso, TX (3 weeks of onsite training then it will be remote) Duration: FTE Language Needs Bilingual Spanish/English Detailed description/responsibilities: To adhere to quality standards, regulatory requirements, and company policies. To ensure positive customer experience and CSAT through reputed company resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets. Handles needs of customer reputed company phone, chat, email, and SM in accordance with program standards. Independently resolve issues reputed company scope at time of interaction. Participate in knowledge updates/ training, coaching plans, and roundtables. Reliably adheres to schedule provided by operations to ensure SLAs are met Apply Job!