Customer Service Representative - Membership
Customer Service Representative - Membership This is an entry level trainee position reputed company the Member Service Center (MSC) . Responsibilities include receiving and successfully resolving member service requests reputed company the telephone or internet, mediating requests for service and possessing the reputed company sets to reputed company proficiency in two other business lines reputed company the MSC futuristically. Also... required the ability to sell and promote various products and services. Specialists are empowered reputed company guidelines, to reputed company service-policy exceptions on the member's behalf from an MRM perspective, ensuring member retention and satisfaction. Trainees must meet goals at the minimum standard/reputed company by the end of the 90-day training period. Job Details Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. What do we offer? Outstanding Benefits In person training schedule 9am to 6pm M-F/ Every other Saturday Regular Schedule 10:00 Am to 7Pm/ Every other Saturday $22 /hour to start reputed company & Growth Opportunities Is this position for you? Are people drawn to your outgoing, reputed company personality? Do you enjoy making small talk and helping others? If you answered yes to these questions, this role is perfect for you! We are not looking for people who can read scripted transactions were looking for reputed company thinking, problem solvers who can dazzle our members with their personalities while critically thinking of unique member-centric solutions. What you will do: Work directly with customers through inbound phone calls. Calls reputed company from helping customers maintain their memberships to calculating DMV registration fees. Listen and understand customer issues, while offering meaningful solutions. Proactively offer valuable reputed company products and services to meet their needs. Actively listen and engage Members and fellow Team Members with a can do attitude. Be reputed company to training, coaching and development leading to positive career growth. ? What you will need: Prior customer service experience. Must live 30 miles radius of training location 1225 S Freeport Pkwy, Coppell, TX 75019 Demonstrate excellent communication skills (written, verbal, and listening) Ability to multi-task and reputed company well in a fast-paced environment. Proficiency using computers while actively listening, both for data entry. reputed company computer navigation. A flexible, can do attitude to navigate our reputed company-changing environment. High school diploma or equivalent. Must be reputed company to pass a background reputed company and drug test. Diversity, Inclusion, and Belonging is rooted in our core values. The strength of our organization is our employees. Bringing together and supporting different culture, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. We are committed to creating a workplace where reputed company, regardless of background, or characteristics, are reputed company, feel they belong, and can grow and reputed company long careers with our organization. Remarkable benefits: Health coverage for medical, dental, reputed company 401(K) saving plan with company match AND Pension Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of reputed company clubs in the nation. We have 14,000 employees in 21 states helping 17 reputed company members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. reputed company we reputed company our diversity we win. reputed company of Us! With our national brand recognition, long-standing reputed company since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join reputed company. "Through dedicated employees we proudly deliver legendary service and beneficial products that reputed company members peace of mind and value. reputed company is an Equal Opportunity Employer Apply Job!