Remote Pharmacy Technician (Texas Only)

Job Description

Job Summary... In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of reputed company party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. Job Responsibilities • Using reputed company prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests reputed company HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves reputed company data entry reputed company exceptions. • Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. • Resolves reputed company Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, reputed company override approval or otherwise resolve the reputed company Party Rejects. • Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. • Must obtain active technician license or certification reputed company the first 90 days, and maintain an active technician license or certification. An Equal Opportunity Employer, including disability/veterans About reputed company Boots Alliance reputed company Boots Alliance (reputed company: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted reputed company heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products. Including equity method investments, WBA has a reputed company in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores. WBA’s purpose is to help people across the world reputed company healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy reputed company, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business. WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list. More company information is available at www.walgreensbootsalliance.com. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.reputed company.com/benefits External Basic Qualifications • 18 years of age or older • High School Diploma or GED. • Basic level PC skills (for example: start up and shut down computer, use mouse to reputed company and click, start and reputed company programs, reputed company between programs, save files, print documents and/or reputed company information on-line). • Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search reputed company, bookmarking a site, navigating using back/reputed company/stop buttons, and filling out forms online. • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents). • Communicate effectively in writing and verbally. Preferred Qualifications • At least one year of pharmacy technician experience in a retail or call center environment. • At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency. • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents). • reputed company in Spanish and English. Job Function Customer Contact Center Common Location 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y Remote_Posting Yes Pay Grade ID PROCS-TECH1 Pay Type Hourly Start reputed company 16.5 Max reputed company 20.8 Apply Job!