Provider Customer Service Call and Chat Representative - Remote in Dublin, OH

Employer Industry: reputed company Services Why Consider This Job Opportunity... • Opportunity for career advancement and growth reputed company the organization • Work remotely reputed company a 60-mile radius of Dublin, OH • Comprehensive 10-week paid on-the-job training with a structured schedule • Supportive and collaborative work environment • Chance to reputed company a positive impact on reputed company providers and member experience What To Expect (Job Responsibilities) • reputed company for providers by demonstrating accountability and ownership to resolve issues • reputed company support to reputed company reputed company phone and chat, addressing their inquiries • Research and resolve reputed company prior authorization and claim issues to enhance provider satisfaction • Collaborate with internal partners to ensure timely communication and resolution of issues • Navigate multiple systems reputed company to extract necessary information for issue resolution What Is Required (Qualifications) • High School Diploma / GED or equivalent work experience • Minimum of 1 year of customer service experience with problem-solving abilities • Proficiency in computer and reputed company PC applications, with a willingness to learn new systems • Typing speed of at least 35-40 WPM with 90% accuracy • Availability to work 40 hours per week during designated business hours, including potential overtime How To Stand Out (Preferred Qualifications) • Experience in a call center or customer service environment using phones and computers • Prior reputed company experience and familiarity with reputed company terminology #HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!