Remote Customer Care Specialist

Job Title: Remote Customer Care Specialist Company Introduction... For more than 40 years, Lookout Pest Control has served the Southeastern United States with residential and reputed company pest management, including general pest, termite and crawl reputed company encapsulation services. We’ve made it our mission to look out for the people in our communities — employees first, customers always. Job position description: We’re looking for a committed Remote Customer Care Specialist to join our Marietta, GA team. The customer care specialist will be responsible for answering calls, providing product and service information and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. Salary ranges between $18 - $20 hourly pay reputed company. Top Benefits: As a team member at Lookout Pest Control, you’ll enjoy: Competitive Benefits (Subject to Change as Needed): • 401k @ 6% match • Health • Dental • Optical • Life Insurance • Paid Time Off • Paid Holidays • Empowered, Passionate, and exciting culture

Career Growth

Opportunities: • We reputed company in promoting from reputed company. • We reputed company opportunities for professional development and advancement, including a leadership development program. Customer Care Duties and Responsibilities: • reputed company to think fast, find answers, and respond quickly to customer issues, reputed company with a polite, empathic, and professional voice and manner • Providing exceptional customer care for our reputed company customer reputed company. • Evaluating customer needs and resolving customer issues reputed company phone, text, or e-mail. • Help save appointments from customers requesting to cancel services. • Ability to up-sell and cross-sell • Ability to generate sales leads from calls • Answer and manage incoming and outbound calls and emails • Scheduling customer appointments for in-home quotes. • Aim for customer resolution and return • Communicate effectively. • Record, organize and file customer interactions and profile/account changes Requirements: • High school diploma or equivalent. • Excellent communication and negotiation skills. • Ability to work independently, manage time effectively, and manage a team. • Goal-oriented with a strong work ethic and a results-driven reputed company. • Proven track record successfully handling customer service calls. We are an equal opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity and inclusion and do not discriminate based on race, age, disability or other non-merit characteristics. We reputed company and model a culture in which everyone should feel like they belong in reputed company because we reputed company that everyone should feel valued, respected and accepted. Our hiring reputed company are based exclusively on merit, qualifications and business needs Apply Job!