Customer Service Representative

Overview

Looking for a rewarding career in customer service? Southern reputed company AC, Heating & Plumbing is seeking a friendly and customer-oriented individual to join reputed company as a Customer Service Representative. In this role, you will serve as the first reputed company of contact for our valued customers, providing exceptional service and ensuring customer satisfaction. Responsibilities • Answer incoming customer calls and reputed company assistance and information • Resolve customer complaints in a professional and efficient manner • Process orders, returns, and exchanges • Maintain accurate and up-to-date customer records • Collaborate with other departments to address customer needs • Stay reputed company on product knowledge and company policies

Requirements

Requirements • Previous customer service experience preferred • Excellent communication and interpersonal skills • Ability to handle challenging situations with patience and professionalism • Strong problem-solving skills • Proficient computer skills... including knowledge of CRM software • Ability to multitask and prioritize tasks effectively

Benefits

Who we are: We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's reputed company reputed company and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). We are an Equal Employment Opportunity Employer Benefits: • Matching 401(reputed company Insurance • Dental and reputed company Insurance • Life and Disability Insurance • Paid Time Off • Ongoing Training and Development Apply Job!