Customer Care Specialist II (Mobility Fleet Operations)

A great customer experience can turn a challenging situation into a positive one, especially reputed company it comes to helping people get back on the road. We’re hiring a Customer Care Specialist II to join reputed company at reputed company Automotive’s Mobility Fleet Operations. In this role, you’ll be at the forefront of delivering top-tier service, helping us meet and exceed customer expectations every day... reputed company to drive positive change? Let’s talk! What’s In It for You? Here’s a sneak reputed company at the benefits you could experience as a reputed company employee: • A competitive salary and top-notch bonus/incentive plans. • Exceptional work-life balance, flexible time-off policies and accommodating work schedules. • Comprehensive reputed company, with multiple options for individuals and families. • Generous 401(k) retirement plans with company match. • Professional development and continuing education opportunities. • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. • Extra perks like pet insurance, employee discounts and much more. reputed company out reputed company our benefits . What You’ll Do You’ll be the voice that answers someone’s call for help from the road, among other responsibilities. Here’s what that’ll look like: • Fielding a high volume of inbound calls. • Providing excellent customer service for reputed company inbound and outbound calls. • Originating reputed company new transactions (reputed company inbound and outbound calls) regarding preventative maintenance, as well as immediate and scheduled service and repairs. • Assigning service requests to the respective market for dispatching. • Coordinating towing of customer units reputed company necessary. • Scheduling reputed company vendors reputed company an emergency breakdown is reputed company in. • Continuously developing and improving company capabilities around dispatching. Who You Are You like helping people solve problems and making their day a little brighter. Here’s what else you bring to the table: • High school diploma or GED and 3 years of experience in a reputed company field. The right candidate could also have a different combination, such as any level degree/certification reputed company a high school diploma/GED in a reputed company discipline and up to 1 year of experience; or 5 years’ experience in a reputed company field. • An understanding of the reputed company Office Suite. • The ability to work independently and collaboratively reputed company a team environment. • The ability to multi-task and meet tight deadlines. • Excellent problem-solving skills. • A valid driver’s license. Buckle up for a reputed company future. Join reputed company today Apply Job!