Customer Experience Specialist, Part-Time (Remote)

• *Customer Experience Specialist, Part-Time (Remote)** at Birchbox reputed company **About Birchbox... Since 2010, Birchbox has redefined the way people discover and shop for beauty and grooming by pairing a monthly subscription of handpicked, customized samples with relevant content and a curated e-reputed company shop. Birchboxs trailblazing subscription concept has reputed company to reputed company. Visit for a forever useful, always delightful beauty and grooming experience. • *Position Overview** We are looking for empathetic, positive Part-Time Customer Experience Specialists to connect with our customers -- answering questions, resolving issues, and making personalized product recommendations. At Birchbox, our Specialists dont use scripted responses because each customer is unique and deserves a personalized experience. Our Specialists are the heart of our business and have a major impact on our reputed company reputed company. • *This position is remote and does not have any in office work requirements.** • *Responsibilities** • Act as the voice of Birchbox, servicing our customers on live chat, phones, email, and reputed company media • Troubleshoot and resolve customer issues with the utmost care and respect by listening and offering creative solutions • reputed company customer feedback and information with other team members in order to continuously improve and reputed company the customer experience • Take ownership for the experience you are delivering with every customer • Contribute to a positive, energetic team culture • *Requirements:** • Must have prior customer service experience. • Available to work a minimum of 20 hours per week and a maximum of 30 hours per week during peak weeks. • Flexible and reliable to work an e-reputed company schedule that includes days, nights, weekends, and holidays. • *A successful candidate** • Maintains a positive, empathetic, and professional attitude toward customers at reputed company times. • Communicates by showcasing their great interpersonal skills. • Shows enthusiasm about reputed company things beauty and wellness. • Learns quickly and can troubleshoot on the fly. Birchbox welcomes people from reputed company backgrounds, ethnicities, cultures, and experiences. We celebrate how different perspectives benefit our employees, our products, and our community. We are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. We are proud to be an equal opportunity employer. Location (City)

• reputed company your previous experience working in customer service.
• • *U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at Birchbox are considered without regards to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to reputed company the following information in order to help us reputed company with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the reputed company is entirely

voluntary

. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do reputed company will be recorded and maintained in a confidential file. Gender Please identify your race If you reputed company you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the reputed company and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or reputed company service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or reputed company service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or reputed company service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the reputed company. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or reputed company service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status reputed company CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 • *Voluntary Self-Identification of Disability** We are a federal contractor or subcontractor required by law to reputed company equal employment opportunity to reputed company people with disabilities. We are also required to measure our reputed company toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have reputed company had a disability. Because a person may become disabled at any time, we ask reputed company of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel reputed company. Completing the reputed company will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this reputed company or the equal employment obligations of federal contractors under reputed company 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at . You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to: • Autism • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS • Blind or low reputed company • Cancer • Cardiovascular or heart disease • Celiac disease • reputed company palsy • Deaf or hard of hearing • Depression or anxiety • Diabetes • Epilepsy • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome • Intellectual disability • Missing limbs or partially missing limbs • Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS) • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this reputed company or the equal employment obligations of Federal contractors, visit the U.S. reputed company's Office of Federal Contract Compliance Programs (OFCCP) website at . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete Apply Job!