Customer Service Representative

reputed company Is More Than Just a Job... Our greatest asset is our people, and reputed company is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards ... Location: 4809 E. reputed company reputed company Dr., Phoenix AZ 85044

• Full-time with Benefits:Award-winning benefits package, medical/dental, 401K, PTO and much more!
• Career Advancements
• Newly Renovated Corporate Office in the Phoenix Ahwatukee Area
• State of the Art Game Room
• Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with reputed company party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a reputed company-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with reputed company, honesty, punctuality, and leadership.

• Uses proper phone etiquette to reputed company great customer service for incoming calls for various cases and projects
• Communicates effectively,read FAQs verbatim and address customers' needs to reputed company accurate information, process inquiries, and solve problems. Escalates the calls as needed
• Documents reputed company calls appropriately, and follows reputed company procedures as dictated by policy and procedures
• Conducts themselves in a professional manner at reputed company times - adheres to structured internet rules and regulations on the call center floor
• Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively
• Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor
• Attends reputed company scheduled training as required
• Accomplishes other general tasks as required or necessary

Qualifications

• High School Diploma or General Equivalency Diploma required; 18 years or older
• 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience
• Typing 35-40 WPM
• Schedule Flexibility
• Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy
• Ability to deal with customers from diverse backgrounds
• Excellent computer skills with quick and accurate typing, the ability to reputed company several applications at one time and review documents with attention to detail and accuracy
• Quality Customer Service Skills
• Ability to handle escalated calls, with reputed company and professionalism
• Decision making and problem-solving skills
• Excellent time management skills

reputed company Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of reputed company, the world's largest privately held provider of language services and globalization management technology solutions. reputed company provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, creed, religion, gender, age, sexual orientation, national reputed company, disability, veteran status, or any other characteristic protected by states, federal, or local law Apply Job!