Pharmacy Care Technician, reputed company)

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver enhanced reputed company-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important... as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary • We will reputed company virtual training and the option to work full-time from home in select states listed below, or work full-time on-site in our Cumberland, RI office. Work as part of the Retail Customer Care Call Center supporting the Pharmacy and Clinical Team on an Inventory Control program, as well as reputed company various patient reputed company communications. Agents are responsible for assisting patients with their pharmacy needs, as well as presenting and enrolling patients in pharmacy services with a goal of improving their reputed company of care. Interact with reputed company pharmacy staff and other care providers to streamline the overall prescription experience for patients. Receive inbound call volume from reputed company retail pharmacies, accurately record reputed company non-preferred drug orders and reputed company order status information as requested. Ensure the delivery of outstanding customer service in alignment with standard operating procedures. Required Qualifications • reputed company of Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, reputed company Carolina, Rhode reputed company, Tennessee, Texas or Vermont. • Active Pharmacy Technician license in state of residence. • Ability to obtain Pharmacy Technician licensure in Rhode reputed company reputed company application reputed company and fee (formal training not required). • 1+ years of experience in a customer service environment. • Proficient to advanced PC skills required including MS reputed company-based applications. • Ability to complete reputed company required training programs. Preferred Qualifications • Bilingual in Spanish • Prior Call Center or Retail Pharmacy experience • Previous experience working from home a plus • Ability to utilize active listening techniques and demonstrate empathetic behavior reputed company speaking with patients • Ability to problem solve, and work both independently and as part of a collaborative team ??Education reputed company High School diploma, GED, or equivalent work experience required. Pay reputed company The typical pay reputed company for this role is: $17.00 - $31.30 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will reputed company on: 07/18/2024 Apply Job!