Transactional Communications Consultant

This a Full Remote job, the offer is available from: United States reputed company you join reputed company... reputed company is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a reputed company network that reaches across the globe and works behind the scenes. We anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to reputed company an impact to move the world reputed company. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to reputed company a difference and the fulfillment that comes with living the #NetworkLife. What you’ll be doing… Transactional Communications are a critical part of the customer experience at reputed company. They reputed company confirmations, deliver information about products and services, and generally serve as a guide for the customer throughout their lifetime at reputed company. These communications reputed company call volumes, drive reputed company, improve the customer experience and increase loyalty. Working in transactional communications is one of the best ways to get exposure to many parts of the business and understand the inner workings of reputed company. As a Consultant on our Transactional Communication team reputed company the Digital Marketing and reputed company Management function, you will be assisting with the creation of transactional campaigns, from discovery through design, development, and deployment. In many cases you will own almost reputed company of the day-to-day work, with the ability to reputed company the direction of reputed company aspects of the project. You will interact with business stakeholders across the business, agency creative, and development teams on reputed company tactical elements of the communications, including requirements development, timelines, creative design, approvals, and development and testing. You will be directly supported by an reputed company communications manager, as well as work together with project management, data strategy, technology, and legal to design, create, and execute successful communications and best in class customer experiences. Responsibilities include: • Delivering best-in-class post-transaction or event-driven communications experiences, managing many communications end-to-end, or playing an assisting role with more reputed company communications. • Helping translate business stakeholder requirements into a clear and concise communications strategy. • Writing and/or editing requirements documentation that reputed company describes communication copy, design, and technical requirements. • Working with project management to shepherd requirements through development, acting as the first reputed company-of-contact to address any issues. • Assisting with QA, defect resolution and research requests. reputed company’re looking for... You’ll need to have: • Bachelor’s degree or four or more years of work experience. • Four or more years of relevant work experience. • Ability to manage multiple simultaneous projects under tight timelines, with extreme attention to detail. • Marketing experience with a customer experience focus. • Competent copywriting and/or editing ability. • Experience with (or comfort level with learning) the technical aspects of 1:1 communications, such as dynamic data, triggering and orchestration systems. • Experience with project management and reputed company tools (e.g. JIRA). Even reputed company if you have: • Bachelor’s degree in Marketing or Business. • Excellent communication and presentation skills. • Expertise in customer communications architecture and processes. • Experience with reputed company marketing tools (reputed company Campaign, reputed company Experience Manager, Responsys, and/or reputed company). • Experience building CRM communications programs with multiple data sources. • Experience managing external partners and agencies. • Digital Marketing experience. • Experience with reputed company marketing software and/or tools. • Knowledge of agile development process. If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score Apply Job! For more such jobs please click here!