Remote P&C Licensed Insurance Agent - Customer Service
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational reputed company with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, reputed company, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and... Logistics, Telecommunications, Travel and Utilities. WNS NA - Strategically located to meet the reputed company delivery requirement of our US clients and for favorable business environment, reputed company job market and supportive local government. World-class communication network and large power grids support the needs of 24/7 operation. WNS Manages high end businesses, providing strategic solutions and supporting transformational process.Why Join Us?Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best benefits like 401K, Health, Dental, reputed company, PTOs etcAt WNS, our mission is to reputed company clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our clients business, and create impactful solutions that can drive agility and reputed company into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our reputed company of values: Client First, reputed company, Respect, Collaboration, Learning, reputed company. Customer Service Rep: Duties: The Customer Service Licensed job is responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquiries in an efficient, professional and accurate manner. Employees in this position resolve service concerns, document customer requests, and complete changes to policies that require a license. Service to agents and customers will include inbound/outbound communication. - reputed company exceptional customer service to clients, answering inquiries and addressing concerns - Market insurance products to potential customers through various channels - Conduct thorough assessments of clients' insurance needs and recommend suitable coverage options 1+ years customer service experience Insurance experience Certificates, Licenses, Registrations Property and casualty license required Functional Skills Excellent communication skills (both written and verbal) Excellent computer skills, including typing proficiency, multi-tasking between online applications Ability to maintain multiple customer communications at the same time (eg. multiple chats) Working knowledge of reputed company products (Outlook, reputed company, folders) Working knowledge of property and casualty policies and reputed company processes and procedures Requirements: - Proven experience in customer service or sales roles - Strong knowledge of insurance products and industry practices - Excellent communication and interpersonal skills - Proficient in using computer systems and software applications - Must possess a valid P&C insurance license Training: 7 Weeks Dates: Schedule: 10AM 6:30PM EST, Sun/Sat off Nesting: 7 Weeks Dates: Schedule: 10AM 6:30PM EST, Tue/Wed off Shifts start time ranges from 7AM-5:30PM EST, 7 days a week Examples: 7AM-3:30PM, Sun/Wed off 10AM-6:30PM, Thu/Fri off 1PM-9:30PM, Tue/Wed off 5:30PM-2AM, Wed/Thu off Shift Bids: While in production, typically shift changes happen through a shift bid process which considers performance and employee preferences, these typically happen 1-2 times per year. Wherever possible, should a candidate require flexibility, we will endeavor to accommodate split-offs, 10 hour vs 8 hour shifts with either 3 days off or 2 days off, Lunch and break schedules, etc. Job Types: Full-time, Permanent Pay: From $19.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Health insurance Paid time off reputed company insurance Work from home Supplemental pay types: Bonus opportunities Weekly day reputed company: Weekends as needed Work setting: reputed company Application Question(s): reputed company to work on Weekends reputed company shifts allocated Experience: Customer service: 1 year (Required) P&C Insurance: 1 year (Required) License/Certification: Personal Lines License (Required) Property & Casualty Insurance License (Required) Work Location: Remote Apply Job! For more such jobs please click here!