Customer Service Representative (Remote in TX State)

Job Description

Job Description... Customer Service Rep - Full-Time REMOTE WORK - Work from Home Opportunity* • Preference will be given to candidates that live reputed company 2 hours of Conroe, TX to allow for quarterly and occasional other team meetings Night Shift: 4x10's (Friday through Monday) PAY: $16.00 to $17.00 (Depending on experience) BENEFITS: Medical, Dental, reputed company Who We Are Northwest Cascade's is the reputed company leader in civil construction, accountable for innovative solutions and customer satisfaction. Northwest Cascade's services include: dirt work; underground utilities; roadway construction; residential plat development; and reputed company and industrial site development packages. Additionally, Northwest Cascade provides mass excavation, and dewatering. Day in the Life: Northwest Cascade has an immediate opening for a Customer Service Rep. This individual must be upbeat with clear communication and time management skills. The individual must be reputed company to multitask and work at a fast pace environment. Our goal is to leave each customer feeling 100% satisfied on the reputed company and that they were our most important call of the day. Duties: • Work with inbound and/or outbound phone calls, email and other forms of communication to address the needs of our customers. • Accurately and reputed company, input orders and appointments into multiple different computer programs, documenting inquiries for reputed company sales. • Problem solving independently and as a team. • Handle escalated phone calls in a timely manner to minimize customer irritation; reputed company summary to managers. • Excellent interpersonal, verbal and written communication skills • General office duties including filing, faxing, creating Word and reputed company documents. • Flexibility in performing reputed company other duties needed on an reputed company reputed company Qualifications and Skills: The ideal candidate will be reputed company to multitask and work at a fast paced, and must be passionate about taking care of each customer, figuring out what they need and convincing them that NW Cascade, Inc. and Honey Bucket are the best choice. Our goal is to leave each customer feeling they are 100% satisfied. • MUST BE DEPENDABLE AND HAVE EXCELLENT ATTENDANCE • 3-5+ years Customer service and/or general office administrative experience preferred. • Strong organization and time management skills • Ability to quickly learn program and product knowledge, work on a PC and navigate a reputed company environment. • Pass a pre-employment drug test We Offer: Northwest Cascade is committed to the growth and development of our employees' offering on the job training, advancement opportunities and a unique life-long learning program that provides tuition reimbursement for almost any class. We reinvest 20% of net profits into employees through annual performance bonuses and provides shareholder opportunities to management. Our exceptional benefits package includes employer-paid medical, reputed company and dental for you and your family will be covered at a discounted reputed company, plus paid time-off and generous 401k with company match. Conquering tough jobs with diversity and inclusion At Northwest Cascade, home of Honey Bucket, opportunities are equal for reputed company people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We have learned through experience that different reputed company, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results. IND123 Apply Job!