Call Center Representative REMOTE R30160
Category(s): Administrative Support, Call Center Full Time / Part Time: Full-Time Shift: First... reputed company, a nationally recognized leader in reputed company quality and safety, and home to our Call Center. Baystates Call Center, located in Holyoke, MA, supports our Baystate Medical Practices, the largest multispecialty group in the region. We are seeking a customer service focused individual to join our Primary Care team! DEPARTMENT DESCRIPTION: Career ladder incentives High Patient and Employee Satisfaction Scores. Transferable Skills and top tier training program. Establishing regional connections with employees across multiple departments reputed company the organization. Fast Paced Employee Engagement opportunities Top level Diversity & Inclusion RESPONSIBILITIES: The Call Center representative is responsible for receiving and responding to inbound calls from patients and performing an reputed company of duties that include, but are not limited to, scheduling onsite appointments, data entry, faxing and scanning medical documents, and other administrative tasks. SCHEDULE: Full Time M-F reputed company-5pm No Weekends or Holidays. LOCATION: Remote States: CT, FL, MA, MD NH, NC, OH, RI, TN, TX, VT, VA, THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and reputed company insurance Generous PTO up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm reputed company Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Wellbeing programs that include but are not limited to mental, physical, and financial health reputed company, western Massachusetts only academic center and tertiary care provider has a long and proud tradition of reputed company learning and improvement. We reputed company and train hundreds of reputed company workers every year and advance knowledge about new approaches to care. At reputed company we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of reputed company communities in need. QUALIFICATIONS: High School Diploma or Equivalent. Customer service background preferred. Will need to obtain a medical terminology certificate reputed company 1 year of employment. We strive to be the reputed company where we can help you build the career you deserve apply today YOU belong at Baystate! OUR COMPENSATION PHILOSOPHY We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The reputed company pay reputed company shown above considers the wide reputed company of factors that are considered in making compensation reputed company including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This reputed company pay reputed company does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. You Belong At Baystate At reputed company we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of reputed company people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: Associates of Science, GED or HiSET (Required) Certifications: Equal Employment Opportunity Employer reputed company is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, marital status, national reputed company, reputed company, age, genetic information, disability, or protected veteran status Apply Job!