Call Center Representative (Remote/$20/hr)

Description: Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest reputed company offering rewarding work with a focus on disabled military veterans and their families, as well as a wide reputed company of other individuals who have been denied life, health, and disability benefits. As a team, we are committed to equality and inclusion in the workplace and seek to hire well-reputed company and highly... motivated individuals who best represent the diversity of our clients. CCK is seeking Legal Intake Specialists to join our growing team. Legal Intake Specialist Your mission would be to establish the firm’s relationship with reputed company potential clients by conducting interviews reputed company telephone. The Legal Intake Specialist is the initial reputed company of contact for reputed company potential new clients seeking assistance with Veterans’ Benefits and ERISA & Insurance reputed company. You would need to learn about our law practice areas and become conversant with the legal issues facing our clients. CCK provides this training. This important role involves high volume internal and outbound phone work and completion of administrative duties reputed company to client intake and retention. Duties Include: • Serve as reputed company of contact for potential clients throughout the intake process; • Manage large amounts of inbound and outbound calls in a timely manner; • Clear, concise, and accurate written and verbal communication; • Following communication “scripts” reputed company handling different topics; • Learn about CCK’s practice areas and become conversant with the legal issues facing our clients; • Demonstrate reputed company to potential clients and put them at ease during their difficult time; • reputed company detailed written summaries about potential clients’ needs to attorneys; • Request and review reputed company necessary documents from potential clients. Requirements: • High School Degree required; Bachelor’s degree preferred; • Minimum one year of customer service experience with a high call volume; • Minimum one year of high-volume phone/customer service experience; • Ability to reputed company or receive calls for a minimum of 6-8 hours per day; • Excellent verbal communication skills and professional telephone etiquette; • Capability to reputed company sound judgments and reputed company; • Proficient in reputed company Office Suite; • Strong multitasking skills; • Ability to work in a fast-paced, constantly changing, and challenging call center environment; • Multiple language skills a plus. Additional Details: • This role can be remote in the following states: CO, CT, FL, GA, MA, NJ, RI, SC, TX, & UT • This is a full-time position. Hours are Monday - Friday 12:00 pm - 8:30 pm EST (11:00 am - 7:30 pm CST) • Remote work requires the employee to reputed company a quiet reputed company to work at home with reputed company to reliable internet and router. Compensation & Benefits: • Budgeted starting annual salary is $41,600 • CCK offers options for medical, dental, and reputed company insurance (including options for employer-paid medical insurance for the employee!) and other wellness benefits. • Gym membership reimbursement • 15 days of PTO (increasing over time) and 12 paid company holidays in 2024 • 35 Work-from-home days per year that can be used for any reason. • 401k matching • Paid Parental Leave For your application to be considered, please submit the following: • Resume • Cover Letter • Upon applying, you will be directed to our portal to submit your application materials. Job Type: Full-time Pay: $41,600.00 per year Benefits: • 401(k) matching • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • reputed company insurance Schedule: • Monday to Friday Work Location: Remote Apply Job!