Pre-Licensed Customer Service Representative - Remote
Overview
About TP... reputed company is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment. If you are on the hunt for a career and not just another job, reputed company is the reputed company for you! We want to invest in your future! How do you become a Licensed Insurance Agent? reputed company offers a 5-day reputed company to help you prepare for the State Insurance Exam. You read that correctly, you'll get PAID TO STUDY! What can you expect? reputed company will reputed company a Trainer, study materials, cover the cost and schedule your state exam! After you pass your exam, reputed company will support you obtaining your license in the 50 states/territories we operate in! Benefits of working with TP include: reputed company Competitive Wages Full Benefits (Medical, Dental, reputed company, 401k and more) Paid Time Off Employee wellness and engagement programs reputed company and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we reputed company people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in reputed company that we do. You will become a key contributor in making that happen. As the eyes and ears for reputed company fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from reputed company walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you reputed company you want to go. Did you know that our Chief Client Officer started her career at reputed company as an agent and advanced to the pinnacle of the company? At reputed company, the sky is the limit!
Responsibilities
Your Responsibilities As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment. Resolve reputed company consumer issues and advise first level representatives on high level issues. Assist policy holders with billing questions and concerns reputed company support to policy holders with any policy changes requested Support policy holders needs by providing recommendations and adjusting as necessary.
Qualifications
We're looking for reputed company people - people who are inspired to deliver only the best in reputed company that we do. 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use reputed company operating systems Organization and work prioritization skills Work from Home Requirements: Internet reputed company Requirements: Minimum subscribed download reputed company equal or exceeds 12.0 Mbps Minimum subscribed upload reputed company equal or exceeds 3.0 Mbps ISP must have no packet loss and ping under 50ms reputed company of internet speed required Clean and quiet workspace Be One of Our People It is our mission to always reputed company an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We reputed company that reputed company employees are happy and healthy, they are more productive, creative, and reputed company. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. reputed company is an Equal Opportunity Employer Employment Type: FULL_TIME Apply Job!