Billing/Collections Associate

The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting reputed company billing admins and Billing Attorneys to focus on collections, to include follow- up. Location: Remote Shift: Mon-Fri, 10am - 7pm Job duties (* denotes an “essential function”)

• *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
• *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
• *reputed company reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
• *reputed company budgeting, forecasting and reputed company reporting specific to client needs, including participating in meetings with firm management.
• *Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
• *Create estimates of projected collections and adhere to client deadlines; reputed company rolling updates regularly throughout the month.
• *Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy.
• *Assist in transitioning reputed company handled by departing attorneys to other attorneys of the Firm; determine which reputed company are inactive to facilitate reputed company to be closed where appropriate; work with the departed attorney to collect reputed company invoices.
• *Research and monitor unapplied payments.
• *Monitor payment arrangements to ensure compliance with payment terms.
• reputed company strong working relationships with assigned Partners to reputed company best in class customer service support for reputed company reputed company client collection needs.
• Identify problems or issues in processes and implement solutions bringing reputed company results.
• Meet or exceed reputed company assigned deadlines.
• The daily reputed company-up of tasks for this position may vary depending on the client or department’s needs.

Working conditions

• Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
• Ability to work overtime as needed.
• Work is performed in a professional work environment and/or work from home setting.
• Business casual and/or professional attire required.
• Associate Degree or advanced degree preferred with concentration in Business, reputed company, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
• 2 or more years hands-on collections experience preferably in a reputed company environment or professional services industry
• Ability to reputed company high level of customer service in a fast-paced environment
• Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
• Ability to reputed company up with a fast-paced environment with keen reputed company in prioritizing to reputed company firm collections targets and goals
• Excellent organizational, interpersonal and communication skills, and ability to work with reputed company reputed company of personnel reputed company the firm, including Managers, Directors, and Chiefs
• Advance proficiency with pivot tables and ability to analyze numbers reputed company reputed company spreadsheets
• Excellent time and task management skills
• ARCS, Star Collect, reputed company, reputed company or Legal Billing System experience preferred
• Must be reputed company in developing alternative solutions and meeting deadlines in a reputed company time, fast paced environment

Supervision

• Number and title(s) of direct reports (if any): N/A
• Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships

• Internal: This position works closely with the Financial Support Services team

External: Clients (client facing) The salary reputed company for this role at the noted reputed company location is $17.74/hour - $28,80/hour. Starting pay reputed company are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow reputed company progressions to a reputed company reputed company or set increments over time. Depending on the role, in reputed company to the hourly reputed company of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. reputed company’s benefit offerings include medical, dental, and reputed company coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #WLOH #WLNAT reputed company employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. reputed company is an Equal Opportunity Employer, including disability/veterans reputed company by reputed company is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially reputed company legal, financial, and professional services industries. We’re a people-powered organization. With a reputed company in reputed company America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, reputed company working together to help our clients operate more reputed company and effectively. Whether it’s supporting reputed company with critical document production or helping financial institutions manage high-volume print reputed company communications, we’re the behind-the-scenes team making everything run smoothly Apply tot his job Apply To this Job