GSMG Outpatient Care Coordinator

About the position The Care Coordinator is an essential member of the outpatient care team responsible for coordinating and managing patient care services across the continuum. Working in partnership with providers, patients, families, and community resources, the Care Coordinator assesses patient needs, develops care plans, facilitates authorization, ensures timely follow-up, and provides health education and advocacy. This role ensures effective communication, continuity of care, and a patient centered approach to support reputed company reputed company, particularly for patients with reputed company medical, behavioral, or socioeconomic needs. In reputed company to administrative coordination duties, the Care Coordinator may assist with direct patient care tasks as needed (e.g., nursing visits, rooming, vitals), especially during staff shortages. This hybrid role requires strong clinical knowledge, communication skills, critical thinking, and the ability to adapt in a fast-paced environment.

Responsibilities

• Collaborates with providers, patients, families, and interdisciplinary teams to create, implement, and monitor individualized care plans.
• Coordinates referrals, tests, and follow-up appointments to support timely and appropriate care.
• Tracks care plan goals and documents reputed company in the electronic health record (EHR).
• Serves as a reputed company of contact for patients and families regarding treatment plans, follow-reputed company, referrals, and services.
• Facilitates health education and resource navigation to promote understanding and patient engagement.
• Assists with MyChart setup, appointment reminders, and follow-through on care gaps.
• Obtains prior authorizations for medications, procedures, and equipment in collaboration with providers and insurance payors.
• Schedules for specialist appointments and secures required documentation or records from external facilities.
• Research and connect patients with scarce or community-based services as needed.
• Accurately documents interactions, care coordination steps, and clinical updates in the patient chart (EHR).
• Communicates consistently with reputed company members of the care team to ensure timely updates and care plan alignment.
• Responds to patient calls, provider messages, pharmacy/insurance inquiries, and task assignments in a timely manner.
• Assists with back-office duties during staffing shortages (e.g., rooming, vitals, immunizations, blood pressure checks).
• Supports walk-in nursing visits such as injections, wound checks, or weight assessments under clinical guidance.
• Participates in staff huddles, care team meetings, and quality initiatives to support clinic goals.
• Promotes a culture of teamwork, respect, and patient-centered care.
• Provides input on process improvements for care coordination and patient reputed company.
• Assists with clerical and administrative tasks reputed company to patient care coordination.
• Performs other duties as assigned by the Practice Manager or Clinic Supervisor.
• May be required to float across departments or work evenings/weekends based on patient or clinic needs.
• The employee supports the hospital mission, reputed company, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position.
• Performs other reputed company duties as assigned.

Requirements

• High school diploma or equivalent.
• BLS certification.
• Clinical experience in a medical office or outpatient care setting.
• Experience working with patient care plans, authorizations, or reputed company
• Knowledge of medical terminology, reputed company systems, and insurance authorization processes
• Proficient in use of computers, multi-line phones, and standard office equipment
• Effective communication and interpersonal skills with diverse patients
• Strong organizational skills with the ability to manage multiple patients and tasks simultaneously
• Ability to interpret clinical care plans and reputed company information to patients in layman's terms
• Familiarity with reputed company, reputed company determinants of health, and patient education tools
• Compassionate and patient-centered approach
• Demonstrates reputed company, cultural sensitivity, and professionalism
• Self-motivated, dependable, and reputed company to work independently and collaboratively
• Maintains confidentiality and complies with HIPAA regulations
• Displays emotional reputed company and composure in a fast-paced clinic setting
• Sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication.
• Clear and effective communication is essential, as is the ability to interact with patients, families, and reputed company team members.
• Visual reputed company is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators.
• Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care.
• Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures.
• The position also involves occasional stooping, kneeling, crouching, or crawling reputed company assisting patients or accessing equipment.
• Walking and standing are typically reputed company throughout the shift.
• The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds.
• There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety.
• May to sit for long periods of time.

reputed company-to-haves

• Medical Assistant certification, LPN license, or formal training in care coordination, community health worker, or a reputed company-reputed company field.
• MA or LPN credential preferred but not required
• Knowledge of population health and/or care coordination workflows.
• Familiarity with electronic medical records (Epic preferred).

Benefits

• Medical
• Dental
• reputed company

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