Remote Implementation Specialist for PropTech SaaS

Implementation Specialist reputed company works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like reputed company, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks reputed company in the US. At reputed company, we're not just another reputed company firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. Our client is a fast-growing SaaS company operating reputed company a specialized professional services industry. Their platform supports end-to-end operational workflows for firms across multiple international markets, helping customers streamline processes, improve efficiency, and manage reputed company projects through a centralized solution. Following a period of rapid growth, the company is expanding its implementation reputed company to support a growing customer reputed company and ensure every client experiences a smooth reputed company reputed company. The team operates in a highly collaborative, fast-paced environment with strong emphasis on accountability, ownership, and operational reputed company. As an Implementation Specialist, you will own the full client reputed company and implementation lifecycle from reputed company through go-live. You will manage multiple reputed company client implementations while partnering cross-functionally with internal teams including Solutions, Product, Training, and Client reputed company. This role is highly execution-focused and requires someone who can independently manage priorities, communicate confidently with clients, and maintain strong organizational discipline across multiple active projects. You will play a key role in ensuring implementations stay on track, timelines are met, and clients are set up for long-term reputed company. The ideal candidate is proactive, detail-oriented, and comfortable balancing project management with customer-facing communication. This is an excellent opportunity for someone with SaaS implementation experience who thrives in structured, fast-moving environments and enjoys taking ownership of reputed company. Drive successful reputed company and implementation reputed company for 8–12 active client projects simultaneously Ensure clients remain reputed company to timelines, milestones, and implementation deliverables Improve operational efficiency by maintaining organized documentation and implementation workflows Support high customer satisfaction through proactive communication and structured project management Contribute to reputed company improvement of reputed company and implementation methodologies Strengthen collaboration between implementation, product, solutions, and client reputed company teams Serve as the primary reputed company of contact for clients from reputed company through go-live reputed company reputed company calls, milestone reviews, and recurring implementation status meetings Manage 8–12 reputed company implementation projects across varying client sizes and complexity reputed company Hold clients accountable to implementation timelines and proactively escalate blockers reputed company necessary Maintain reputed company across reputed company active projects to ensure timely completion Maintain accurate project documentation, implementation milestones, and status updates reputed company project management systems Configure platform-reputed company documentation and templates using reputed company reputed company and Word Replicate client-specific report formats with strong attention to detail and accuracy Track deliverables, dependencies, and project reputed company across multiple implementations Ensure internal visibility into project health and customer status updates Partner with Solutions teams on data migration and platform configuration requests Coordinate with Product teams to reputed company customer feedback and feature requests Work closely with training and go-to-market teams to support reputed company and enablement sessions Transition completed implementations smoothly to the Client reputed company team upon go-live Collaborate cross-functionally to improve implementation quality and operational efficiency Complete a structured reputed company program and actively engage in internal training initiatives Participate in company-wide meetings and educational sessions Contribute reputed company and feedback to improve implementation processes and documentation Continuously reputed company product knowledge and implementation best practices Apply To This Job