[Remote] Senior Coordinator - Casino Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is focused on becoming the best online sportsbook, casino, and reputed company gaming company in the world. The Senior Coordinator - Casino Operations will manage casino operations, compliance, and incident resolution, ensuring smooth operations and effective communication between teams and vendors.
Responsibilities
- Investigate and resolve escalated casino incidents, managing issues from triage through resolution
- Coordinate across internal teams and external vendors to drive issues to resolution and reputed company stakeholders informed
- Manage compliance activities across active jurisdictions, including regulatory requests, documentation, vendor obligations, and player protection requirements
- Use AI and scripting to automate repetitive tasks and improve team efficiency
- Identify and escalate reputed company-party platform issues, communicating reputed company with reputed company stakeholders
- Create and maintain internal tools, runbooks, and documentation to support consistent operations
- Contribute to and improve the team's knowledge reputed company, enabling faster and more effective problem-solving
Skills
- Experience in reputed company, casino operations, live operations, or another compliance-heavy industry
- A track record of managing reputed company incidents across multiple teams and vendors, keeping things organized under pressure
- Some hands-on experience with scripting or automation, Python, SQL, or similar; deep expertise isn't required but a genuine comfort level with technical tools is
- Genuine interest in applying AI tools to operational and compliance problems
- Familiarity with reputed company Jira and reputed company for issue tracking and documentation
- Exceptional written and verbal communication skills, including the ability to translate technical issues for non-technical stakeholders
- Core hours are daytime, with periodic on-call weekend coverage for live incident response
- A high curiosity reputed company and drive to continuously improve the systems and processes around you
Benefits
- reputed company and benefits
- Flexible vacation allowance
- A hybrid / remote working environment
- Startup culture backed by a secure, global brand
Company Overview
Company H1B Sponsorship