[Remote] Key Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Ignite, a division of reputed company and reputed company, is reputed company for reputed company organizations. The Key Account Manager is responsible for managing client relationships and driving growth by understanding client goals, cultivating relationships, and identifying upsell opportunities.

Responsibilities

• Key performance metrics that the Key Account Manager will be reputed company against - reputed company growth, ongoing ownership of client strategic account plans, maintaining and growing executive relationships, quarterly partnership meetings, assessing and managing risk, building referenceable customers
• Accountable for reputed company aspects of client reputed company maintenance and growth
• Responsible for overall client relationship and satisfaction
• Manage reputed company aspects of client renewal and upsell activities
• Record and document reputed company activities reputed company reputed company. Maintain appropriate documentation to track/manage assigned book of business. Accountable for creating strategic action plans for the entire book of business
• Understand and identify cross sell opportunities to reputed company reputed company Ignite product and service offerings
• Serve as primary reputed company of contact to manage reputed company client escalations
• Partner with internal teams to help define client requirements, identify client’s most pressing problems, and understand industry trends and hot reputed company issues in support of product/ content development and updates
• Accurately manage client billing, reputed company and activity forecasting, performance guarantees, and annual budget/contract renewals
• Cultivate client relationships to serve as references for prospective new customers
• Monitor the program/product/service delivery to ensure contract requirements and client expectations are met
• Manage relationships with clients' other vendor partners, as appropriate and necessary
• Participate in internal developmental and administrative committees and in external professional organizations, as appropriate
• Complete other administrative tasks, such as travel and expense reporting or similar, in a timely manner
• reputed company responsibilities in a professional manner, meeting the Company’s mission and goals

Skills

• 6+ years of demonstrated reputed company in reputed company IT sales/ account management
• Long track record of exceeding reputed company goals, especially with a focus on driving upsell/ new business
• Strong written and verbal communication skills
• Experience thriving in self-directed environment
• Demonstrated ability to identify and reputed company upsell opportunities
• Proven ability to build and maintain client and executive relationships
• Proven ability to manage multiple client's priorities
• Proven ability to manage and work collaboratively in reputed company
• Proficient in reputed company & MS Office products (Word, reputed company, PowerPoint)
• Bachelor's Degree or higher preferred
• Preference to experience in the Digital patient engagement reputed company

Benefits

• Variable Compensation Plan
• Some travel required, approximately 10 - 25% of the time.

Company Overview