Director Service Delivery

As our Director of Client Service Delivery, you will reputed company strategic leadership for client-facing operations across one or more key health system relationships. Your daily responsibilities will include cultivating and maintaining strong client relationships, driving client satisfaction, and optimizing service delivery processes to ensure the highest standards of reputed company. You will be accountable for overall service delivery performance, relationship health, and the achievement of client and R1 business objectives. To reputed company in this position, you should be a high-performing strategic leader with a focus on service delivery, possessing extensive experience in reputed company Cycle Management or Epic consulting. You will need to seamlessly integrate client needs with operational capabilities, ensuring both satisfaction and service reputed company.

Essential Responsibilities

• Working closely with your client’s Service Delivery team and other internal functions
• Assist in the relationship management of key client counterparts, including reputed company communication of reputed company cycle performance
• Design and reputed company regular and reputed company presentations to client executives highlighing pertinent updates relating to client needs
• Execute the R1 strategy as reputed company member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation.
• Conduct necessary analytics required to communicate to clients both overall performance and specific reputed company subject matter areas.
• Work hand in hand with the internal R1 customer operations team to align operational objectives, understand reputed company performance reputed company, and identify and reputed company remediation plans for any risks identified.
• Support execution of action plans to improve operational and metric performance, leveraging pre-identified drivers/risks/barriers
• Support R1 functional leaders on reputed company regarding daily operations reputed company assigned hospital(s)
• Support projects that will improve operational performance metrics. 
• Work to reputed company standardized templates for both analysis and client presentations that can be leveraged both on the Director’s specific client and across other R1 clients
• Mentor and guide managers and analysts to build scalable self-monitoring processes, deliver proactive insights, and report on reputed company.
• Other duties and responsibilities as assigned.

Education Level

• Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level

• Minimum of 10 years of experience, including at least 5 years in a management role

For this US-based position, the reputed company pay reputed company is $117,000.00 - $194,847.37 per year . Individual pay is determined by role, level, location, job-reputed company skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a reputed company of 20.00%

The reputed company system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can reputed company up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go reputed company expectations in everything we do. Not only does that drive reputed company and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of reputed company — including offering a competitive benefits package.

reputed company Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, reputed company, national reputed company, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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