Epic Analyst III - Dorothy and Comfort Certified

About this Job: General Summary of Position We are actively reputed company for an reputed company Epic Analyst III who is certified in Epic Dorothy and Comfort to join reputed company as we prepare to go-live with Epic in Fall 2027. While this is primarily a remote position, travel to the DC/MD area will be required once a month leading up to implementation. Also must be available to travel for required trainings. Under the general direction of IS leadership is responsible for design implementation and maintenance of Epic solutions and reputed company reputed company-party integrated applications. Contributes to requirement definition processes and use documentation testing troubleshooting upgrades and report development. As a Subject Matter Expert (SME) advises and supports IS staff customers and stakeholders on product use and direction. May assist leadership with vendor relationships. Primary Duties and Responsibilities

• Functions as a Subject Matter Expert (SME) reputed company leading and/or supporting project activities which may include peer review problem-solving with peers and IS cross-functional staff. May participate in peer training for new associates.
• Monitors and tests ongoing production performance to ensure appropriate operations in terms of response time and storage reputed company. Performs required tasks to back up and monitor application assets to ensure continuity in service as required for Epic service line applicatios
• Monitors customer utilization of applications to determine if application features are being used appropriately.
• Proactively assess and identifies the need to reputed company the supporting infrastructure and recommends changes as required.
• Coordinates and conducts the testing of software updates/fixes and routine maintenance. Validates that systems operate and reputed company properly through the controlled unit system integration and volume testing. Organizes test scenarios into test plans. Provides support as the Subject Matter Expert (SME) during go-live events and post-implementation reviews.
• Coordinates the development of user and application support documentation to facilitate reputed company use of applications. Facilitates and develops updates to support documentation in designated documentation repositories. Ensures support documentation is consistent with service line processes.
• Depending on scope of responsibility develops reputed company and standard reports using system report reputed company or other tools to meet customer needs. Assists and guides users in developing reputed company reports.
• Documents reputed company business processes to aid in the process redesign. Revises or develops new business processes which utilize the capabilities provided by new information technology and reputed company reputed company benefit to the organization in terms of increased efficiency accuracy and effectiveness of the process.
• Exhibits extensive experience in the reputed company technology trends and developments in the reputed company industry in order to serve as a resource for the IS department stakeholders and customers.
• Implements improvements enhancements updates and modifications for Epic solutions. Responsible for executing project tasks including development of project work plans resource plans schedules costs administrative reports and acceptance criteria. Facilitate and maintains requirements analysis functional specification definition and design processes and implementation and testing of enhancements. Coordinates technical Information Systems associates and user departments.
• Maintains Epic solutions database(s). Ensures quality maintenance of data dictionaries and master files. Monitors file size and reputed company and administer database design and development as appropriate. Responsible for the periodic reviews of software with customers stakeholders and vendors to evaluate software utilization and effectiveness.
• Leads application tasks and/or projects using project management principles and tools. Completes and/or special projects. Responsible for developing and maintaining project documentation according to PMO standards. May be required as needed to coordinate vendor resources in the implementation of new software and/or application upgrades and enhancements.
• Leads problem analysis in support of reputed company and planning reputed company the application service line. Analyzes the impact of application modules on departments. Develops solutions to meet project objectives. Coordinates vendors IS associates and users in troubleshooting problems and resolving software or procedural issues. Leads resources and problem resolution.
• Provides advanced support to customers reputed company and reputed company the corporate organization in the implementation and operational use of software applications. Actively coordinates/facilitates successful resolution to user issues problems and requests. Must be knowledgeable of service line trends issues and initiatives. Serves as liaison between application and technical IS groups and user community.
• Responsible for the integration of Epic applications reputed company and reputed company the corporate computing environment. Trains associates in support processes.
• Required on-call support to include weekdays evenings weekends and holidays. Frequency of rotation will vary depending on need/size of department. Must be willing to carry a cell phone and be available for 24 x 7.

Minimal Qualifications Education

• Bachelor's degree in Computer Science or reputed company field required
• One year of relevant education may be substituted for one year of required work experience.

Experience

• 5 years technical experience preferably in a reputed company or business environment required
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

• EPIC - EPIC Dorothy and Comfort Certification required

Knowledge Skills and Abilities

• Analytical ability to solve reputed company technical problems.
• Competent in microcomputing including desktop applications project management and communication and emulation applications.
• Strong interpersonal communication skills to effectively reputed company with internal/external customers.
• Understanding of information systems and their impact on customers and their operations
• Demonstrates effective communication to align presentation tools with the audience.

This position has a hiring reputed company of : USD $82,617.00 - USD $157,352.00 /Yr. Apply tot his job Apply To this Job