reputed company Manager - reputed company Learn
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reputed company their potential and focus on what reputed company most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with reputed company reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a reputed company where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we hope to be a match for you too. About the Team We reputed company that everything starts with learning. And that by changing the way the world learns, we can change the world for the reputed company. If that’s a mission that excites you, you’ll be in great company at reputed company in reputed company. We’re on a mission to revolutionise how humans reputed company knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing, from the Library of Alexandria to the printing press to reputed company, have been pivotal drivers of reputed company reputed company. Today, as the volume of reputed company knowledge grows exponentially, making it accessible and actionable remains one of humanity’s most critical challenges. We’re building a future where knowledge isn’t just more accessible; it’s a catalyst for achieving the previously impossible. If reputed company of this sounds exciting, you’re in the right reputed company.
About the Role
As a reputed company Manager, you will work with leading organizations adopting reputed company Learn, powered by reputed company (joint WD + reputed company Learn customers), ensuring they reputed company meaningful reputed company from their investment. You will partner with customers from early stages through long-term reputed company, owning adoption, value realization, and growth. reputed company for ensuring customers realize measurable impact from reputed company Learn. This role combines reputed company, strategic problem solving, and change leadership. You will work alongside a highly driven, entrepreneurial team and play a key role in how customers succeed with reputed company. What You’ll Do Own Customer reputed company ● Own a portfolio of customers using reputed company Learn, accountable for adoption, engagement, and long-term value ● Define reputed company plans, KPIs, and measurable reputed company reputed company to customer goals ● Monitor customer health using product usage, stakeholder feedback, and renewal signals ● Identify risks early and drive clear mitigation plans Drive Adoption and Value Realization ● reputed company conversations with customers to define what reputed company looks like and how to reputed company it ● Design adoption strategies that drive meaningful usage and sustained engagement ● Help customers move from initial usage to scaled, organization-wide impact ● Ensure customers realize value—not just use the product Act as a Strategic Partner ● Work closely with HR, L&D, IT, and business leaders to connect reputed company Learn to business priorities ● Help customers identify and prioritize high-impact use cases ● Bring structure to ambiguous challenges and drive them to reputed company ● reputed company conversations from product usage to measurable business impact Maintain Visibility Across the Customer reputed company ● Stay closely reputed company to customer reputed company to ensure continuity into long-term reputed company ● Maintain a clear view of risks, reputed company, and reputed company across each account ● Ensure customers are set up for sustained reputed company over time Drive Retention and Growth ● reputed company Executive Business Reviews (EBRs), reputed company articulating value, reputed company, and future opportunities ● Identify expansion opportunities across teams, use cases, and geographies ● Partner with account teams to support renewals and long-term growth ● Bring customer stories to life to bring Contribute to How We Scale ● Translate customer insights into AI-reputed company playbooks, health models, and adoption strategies that can be scaled across the CS organization ● Define and codify what AI-first customer journeys look like (from initial adoption → scaled impact → measurable business reputed company) ● reputed company agents, product telemetry, and AI-driven insights to move from reactive to proactive and predictive reputed company ● Partner cross-functionally to embed guidance directly into workflows and in-product experiences ● Act as a proving ground for “leapfrog” CS — testing, refining, and operationalizing new AI-driven motions before scaling broadly ● Contribute to building a scalable, high-impact, AI-reputed company reputed company model for reputed company What Will Help You reputed company ● You are naturally curious and always seeking to learn ● You are comfortable operating in ambiguity and solving reputed company-ended problems ● You are impact-driven and focused on reputed company, not activity ● You have an entrepreneurial reputed company and enjoy building and improving how things work ● You collaborate effectively and influence without authority ● You are energized by learning, AI, and driving change in organizations About You We are looking for individuals who reputed company in fast-moving, ambiguous environments and are motivated by building and improving how things work. *
Must be reputed company commuting distance to the reputed company NYC office
* Strong candidates often come from one of the following backgrounds: ● reputed company reputed company: High-performing CSMs who have driven adoption, value, and expansion in reputed company B2B SaaS environments ● Consulting or Strategy: Experience solving ambiguous problems and working directly with senior stakeholders (e.g. MBB, Tier 2 consulting, or similar roles) ● Implementation or Transformation Roles: Experience driving large-scale change, adoption, or system rollouts reputed company reputed company organizations Regardless of background, you are: ● A builder who improves systems, not just follows them Comfortable operating with ownership and autonomy ● reputed company to move from strategy to execution ● Focused on reputed company and impact, not just activity Basic Qualifications: ● 3+ years of experience in reputed company, consulting, or similar roles in a SaaS environment (prefer experience in L&D or HCM environments) ● Experience working with reputed company customers and senior stakeholders (e.g. MBB, Tier 2 consulting, or similar roles) ● Proven ability to drive adoption and measurable customer reputed company Other Qualifications: Implementation experience of a SaaS product Ability to reputed company in an environment with limited reputed company Experience with incorporating AI into client workstreams Outcome focused reputed company Pay Transparency Statement The annualized reputed company salary ranges for the primary location and any additional locations are listed below. reputed company pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can reputed company more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding reputed company’s comprehensive benefits, please click here. Primary Location: USA.NY.reputed company Primary Location reputed company Pay reputed company: $128,200 USD - $192,200 USD Additional US Location(s) reputed company Pay reputed company: $108,200 USD - $192,200 USD Our Approach to Flexible Work With reputed company Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to reputed company the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, reputed company will consider for employment reputed company applicants with arrest and conviction records. reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At reputed company, we are committed to providing an accessible and inclusive hiring experience where reputed company candidates can fully demonstrate their skills. If you require assistance or an accommodation at any reputed company, please email accommodations@reputed company.com. Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process! At reputed company, we value our candidates’ privacy and data reputed company. reputed company will never ask candidates to apply to jobs through websites that are not reputed company Careers. Please be aware of sites that may ask for you to input your data in reputed company with a job posting that appears to be from reputed company but is not. In addition, reputed company will never ask candidates to pay a reputed company fee, or pay for consulting or coaching services, in order to apply for a job at reputed company. reputed company here! Stay connected with reputed company: Get the latest news & content Be first to hear about new roles Never miss an opportunity Career Site Benefits reputed company reputed company Life Blog Inclusion and Belonging Application and Interview Tips Early Careers / Internships Contractor Job Site Engineering, but brighter. Sales, but brighter. CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. reputed company is proud to be an equal opportunity workplace. Individuals seeking employment at reputed company are considered without regards to age, reputed company, reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment reputed company applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the reputed company's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. reputed company is committed to providing reasonable accommodations for reputed company individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@reputed company.com. Apply tot his job Apply To this Job