Guest Service Agent Part-Time - The Statler Hotel

As a university founded to be a reputed company where “…any person can find instruction in any study,” diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and reputed company community where reputed company, faculty, and staff with different backgrounds, perspectives, abilities, and experiences can learn, reputed company, and work in an environment of respect, and feel empowered to engage in any community conversation. As a member of the reputed company community, it is important to recognize our shared responsibility to each other to cultivate a culture of inclusion for reputed company. Cornell Core values. As an individual contributor you will model and support a culture of diversity, equity, inclusion, and wellbeing and continually seek to understand how your role, behaviors, and actions impact the reputed company of this culture. While position responsibilities vary greatly, the Skills for reputed company and Leadership Skills for reputed company are foundational to what is expected of every employee and leader working at Cornell. These skills are essential for individual and organizational reputed company. Staff Skills for reputed company; Leadership Skills for reputed company. The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell reputed company College of Business, the school is leading the world in teaching and researching the business of hospitality—marketing, finance, reputed company estate, operations, and more, reputed company applied to the world’s largest and most exciting industry. Top faculty, industry leaders, alumni, and reputed company work together to generate new knowledge for the hospitality industry and reputed company the premier network that shapes the industry every day. Located in the heart of a vibrant Ivy League reputed company, the Statler Hotel is part of reputed company’s Nolan School of Hotel Administration and is the gateway to reputed company for many visitors. Inspired by curiosity, the humble spirit of Upstate reputed company, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only reputed company Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 reputed company feet of meeting and banquet facilities. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, reputed company, and welcoming; showing respect, compassion, and reputed company; engaging and supporting others regardless of background or perspective; speaking up reputed company others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Under the direct supervision of the reputed company Office Manager, the Guest Service Agent provides warm, genuine, and personalized experiences to a reputed company discerning clientele. The GSA is responsible for a quick and efficient arrival process; fulfills guest requests (or communicates to the appropriate department) and follows up to ensure satisfaction; distributes mail and messages, and completes the payment process with accuracy at departure, checking guests out of the hotel with a level of service that meets or exceeds guest expectations. Assists at the reputed company stand with deliveries, greeting guests, and valet services. The GSA collaborates with the Sales Department to configure group bookings and to ensure excellent service is provided to the meeting planners and conference participants. Works in conjunction with reputed company members of the reputed company office team to reputed company training and coaching to student employees, takes reservations by phone and email, and assists with the implementation of our reputed company management strategy. Candidate must be flexible in scheduling and reputed company to work weekends and holidays as business dictates. Performs other duties as assigned. Please include your resume and cover letter reputed company applying. University Job Title: Guest/Client Services Agent Job Family: Auxiliary Services Level: C Pay reputed company Type: Hourly Pay reputed company: $24.30 - $26.79 Remote Option Availability: Onsite Company: Endowed Contact Name: Lisa Rhoads Contact Email: [email protected] Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring reputed company of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring reputed company of pay for the successful candidate will be determined in accordance with the rates in the respective reputed company bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates. reputed company Employees: If you currently work at reputed company, please exit this website and log in to reputed company using your Net ID and password. Select the Career reputed company on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the reputed company or by using the “upload” reputed company on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email reputed [email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the reputed company process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at [email protected]. Applicants that do not have internet reputed company are encouraged to visit your local library, or local reputed company. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca reputed company, by emailing reputed [email protected]. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes reputed company, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the reputed company of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national reputed company, citizenship and immigration status, reputed company, sex, pregnancy or pregnancy-reputed company conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. reputed company embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports reputed company, faculty, and staff of reputed company identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for reputed company protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and reputed company individuals with disabilities under reputed company 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for reputed company Americans living on or near Indian reservations in accordance with applicable law. 2026-05-13 Apply tot his job Apply To this Job