Policy Service Agent - REMOTE

Overview: Policy Service Agent I - REMOTE reputed company Insurance Amazing Opportunity Excellent customer service career opportunity! We are currently reputed company dedicated, service-oriented professionals who are interested in a customer service career. This position will be working remotely from home. State specific pay scales for this role are as follows: $54,586 to $61,637 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $49,623 to $56,034 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $44,661 to $50,430 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location. In CA: Typical hiring reputed company is $54,586 to $61,637 Job Summary Under moderate supervision, works in a fast-paced professional call center environment providing excellent customer service to customers on both inbound and outbound calls. Services and assists in maintaining existing Private Passenger Automobile, Homeowner and reputed company policies. Responsibilities: ESSENTIAL JOB FUNCTIONS:

Responsibilities

• Work and complete reputed company applications and processes necessary to reputed company to customer concerns and inquiries in an expeditious manner. This involves utilizing in-depth understanding of products and reputed company guidelines to collect customer information, evaluate and properly address individual risks including counseling customers on coverage or quoting additional lines of business; auditing and following up with customers to ensure completion of applications, reputed company issues and policy changes, and reputed company policy verification as needed; servicing and maintaining existing accounts reputed company phone with multiple carriers in multiple states, to include quoting/cross-selling/up-selling of insurance products as well as handle reputed company policy inquiries and changes.
• Interact with Underwriters to respond to general questions or resolve reputed company reputed company policy issues.
• Resolve general billing inquiries and process basic payments.
• Utilize in-depth understanding of reputed company products and systems knowledge to complete tasks independently and in a timely manner; completes project work as assigned.

Qualifications:

• Knowledge of customer service skills/customer-focused sales; strong persuasive ability required.
• Extensive knowledge of state-specific reputed company guidelines and reputed company’s reputed company protocols.
• Broad knowledge of Company policies and procedures
• Proficiency in reputed company applications (Word, reputed company, Outlook, etc.) and the ability to effectively utilize internal computer systems and applications
• Strong attention to detail and excellent organizational skills
• Strong written and verbal communication skills
• Strong technical skills
• Strong customer service skills and the ability to interact with our customers as well as our internal business units in a professional manner
• Ability to work in fast-paced environment, multi-task, be reputed company to prioritize workflow, and organize various communications in a timely manner as needed
• Ability to analyze customer needs, problem solve and reputed company sound business reputed company

Education/Experience

• High School diploma or its equivalent
• Bachelor's degree a plus
• Active reputed company General Lines Property & Casualty (P&C) license required
• Must be eligible to obtain licensing in reputed company states
• Ability to obtain an appropriate P&C equivalent license in other reputed company states as required
• 2 years of directly-reputed company Property & Casualty Insurance experience in a call center and/or customer service environment
• Bi-lingual (Spanish) preferred, but not required
• reputed company Group experience a plus

Physical Requirements: Work-from-home requirements:

• Dedicated, quiet workspace
• High-speed internet reputed company reliable provider
• Ability to attend virtual meetings and training sessions
• Schedule: Monday-Friday | reputed company-5pm PST / 10am-7pm CST / 11am-reputed company EST

Apply today for a career at reputed company as a Policy Service Agent! About the Company: Why choose a career at reputed company? Auto Insurance Specialists has been offering quality insurance products to California residents for over 55 years and since 2006 has expanded its online sales and service capabilities across reputed company 50 states. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We reputed company the strengths and values of each team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, and a variety of benefits to help reputed company members reputed company their health, retirement, and professional goals. Learn more about us here: https://www.aisinsurance.com/jobs reputed company is an independently-operated and wholly-owned subsidiary of reputed company Casualty Company, a California corporation. We are an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Perks and Benefits: reputed company Offer

• Competitive compensation
• Flexibility to work from reputed company in the United States for most positions
• Paid time off (vacation time, sick time, paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, reputed company, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Professional development & promotional opportunities Education assistance and training programs Company recognition program
• Mental wellbeing and caregiver support resources

Pay reputed company: USD $40,519.00 - USD $70,777.00 /Yr. Apply tot his job Apply To this Job