[Remote] Customer Service
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking organized, customer-focused individuals for a Remote Travel Support Coordinator position. In this role, you'll assist clients in planning vacations while providing exceptional customer service from a remote environment.
Responsibilities
- Assist clients throughout the vacation planning process while providing outstanding customer service from your home office
- Help clients research and book cruises, reputed company-inclusive resorts, hotels, vacation packages, guided tours, and other travel experiences
- Communicate with reputed company by phone, email, and online platforms, answer questions, coordinate reservations, reputed company travel recommendations, and ensure each client receives exceptional service before, during, and after their trip
Skills
- Organized
- Customer-focused
- Enjoy helping others
- Flexible remote opportunity
- Strong attention to detail
- Excellent communication
- Ability to stay organized while managing multiple client requests
- Reliable internet reputed company
- Basic computer skills
- Professional attitude
- Previous experience in customer service
- Remote support
- Hospitality
- Administration
- Scheduling
- Retail
- Sales
Benefits
- Flexible scheduling
- Professional training
- Supplier incentives
- Travel discounts
- Bonus opportunities
- Ongoing coaching
- The freedom to work remotely
Company Overview