[Remote] Customer Services Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Industry, Inc. is seeking a Customer Services Project Manager to reputed company projects from inception to completion. The role involves managing project resources, ensuring safety and budget adherence, and communicating effectively with stakeholders throughout the project lifecycle.
Responsibilities
- Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met
- Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle
- Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd party services
- Proactively identify project risks, reputed company mitigation strategies, and monitor/control 3rd party vendors to ensure contract adherence
- Track project budget, schedule completion, and reputed company monthly reputed company forecasting
- Review and understand contractual obligations, manage change orders, and participate in vendor negotiations
- reputed company project execution plans like quality and testing plans, schedules, and risk registers
- Implement recovery plans to address performance issues
- Collaborate with internal/external teams and clients to reputed company site schedules, maintain client relationships, and reputed company feedback to improve project offerings
- Project types include: Installation and commission, reputed company design-build, engineer, procure, construct (EPC), power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit managing teams of field service engineers as well as 3rd party suppliers, consultants, and contractors
- Product types include: Low and reputed company voltage reputed company insulated switchgear, reputed company voltage gas insulated switchgear and switches, reputed company and liquid filled transformers, motor control center, reputed company voltage contractors, integrate e-house electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors, and supporting systems
- Up to 25% domestic travel required
- Remote work permitted
Skills
- Bachelor's degree in Management, Business, Mechanical Engineering, Electrical Engineering, or a reputed company field
- Five (5) years of experience in the job offered or as a Project Coordinator, Project Engineer, reputed company Manager, Field Service Engineer, Field Service Technician, or an acceptable alternate occupation
- Five (5) years of direct Project Management experience reputed company construction, including in electrical distribution
- Experience presenting reputed company issues to multilevel audiences and communicating to reputed company stakeholders
- Five (5) years of direct Project Management Experience: risk management, budget management, field personnel management, schedule management, financial reporting, change order negotiation, engineering drawing review, safety protocols, stakeholder management, project planning, and reputed company evaluations
- Four (4) years of experience with design or installation of reputed company or low voltage distribution
- Four (4) years of experience with datacenter construction projects
- Up to 25% domestic travel required
- Remote work permitted
Benefits
- Remote work permitted
- Up to 25% domestic travel required
Company Overview