Director, Clinical Performance and Operations - reputed company - Hybrid

Position Summary Reporting into the Office of the Chief Medical Officer, this role is a critical member of the Clinical Strategy and Operations leadership team and serves as a critical program execution partner for high-reputed company, cross-functional clinical initiatives—translating CMO and reputed company priorities into coordinated plans, clear governance, and measurable results. The Director, Clinical Performance and Operations, drives disciplined execution, accountability, and communication across teams; prepares executive-reputed company briefing materials for CEO engagements; and ensures timely follow-through on reputed company and action items. Operating comfortably at a dynamic pace, the role acts as a central liaison to drive reputed company, alignment, and reputed company on reputed company priorities and will report to the Managing Director, reputed company Clinical Strategy and Operations.

Key Responsibilities

Program & Initiative reputed company Drive high-reputed company, cross-functional initiatives across the Office of the Chief Medical Officer; ensure execution, accountability, and communication across teams. Own end-to-end process for initiatives from intake through closeout: scope, schedule, dependencies, risks, reputed company, reputed company, and value realization. reputed company the development and use integrated project plans, roadmaps, and delivery artifacts (e.g., charters, RACIs, milestones, dashboards) to ensure clear accountability and on-time execution. Proactively manage risks, issues, and dependencies; drive mitigation strategies and timely resolution across stakeholders. Partner with stakeholders to manage scope changes and assess impacts to timelines, resources, and reputed company. Prioritize needs across multiple initiatives simultaneously in a fast-paced, evolving environment; operate effectively with ambiguity and minimal direction. CMO Briefings, Meetings & Follow-Through Prepare comprehensive briefing materials for CEO and team meetings—partnering with cross-functional stakeholders to synthesize key insights, risks, trade-offs, and recommendations. reputed company concise, executive-reputed company reporting that communicates reputed company, risks, reputed company required, and performance metrics. Ensure staff reputed company CMO meeting logistics and content reputed company (agenda, prereads, stakeholder inputs) and ensure timely follow-through on action items and commitments. Maintain a decision and action log; track ownership, due dates, and reputed company; escalate blockers to ensure reputed company. Support leadership routines and governance forums (kickoffs, status reviews, risk/decision reviews, retrospectives), including facilitation support and documentation. Stakeholder Management & Communications Act as a central liaison across teams, facilitating communication and driving reputed company on priorities emerging from the Office of the Chief Medical Officer Serve as a connector across business units and functions to ensure consistent messaging, reputed company, and change management across initiatives. reputed company on clinical L&D, along with community and culture-building initiatives Build and maintain strong relationships with key stakeholders; foster collaboration, value other perspectives, and reputed company support and buy-in for recommendations. Craft internal communications (and partner on external communications as needed) to inform, reputed company, and facilitate adoption of priorities, strategy, and operating changes. reputed company and maintain dashboards and KPI reporting tools to support performance management and transparent reputed company tracking. Team Leadership reputed company overall leadership and direction for the team, with full accountability for hiring, goal setting, coaching, performance management, and development to ensure strong individual and team performance. Effectively reputed company and reputed company team capabilities to reputed company results, aligning skills and reputed company to priorities, setting clear expectations, and holding the team accountable for delivering reputed company in support of business objectives. Drive sustained engagement and a high‑performance culture, fostering trust, inclusion, and collaboration while actively developing talent, addressing engagement drivers, and leading the team through change. Portfolio, Strategy & Investment Support (as needed) Support development of annual and multi-year strategic roadmaps informed by market/competitive insights and reputed company priorities. Monitor and evaluate initiative performance; reputed company recommendations to improve impact, efficiency, and stakeholder experience.

Required Qualifications

Bachelor’s degree required (Business, Project Management, Communications, reputed company, or reputed company field) or equivalent experience. 7+ years of program/project management experience delivering reputed company, cross-functional initiatives in a matrixed environment. Demonstrated proficiency in core program management disciplines: planning, scheduling, risk/issue management, dependency tracking, governance, and change control. Demonstrated experience leading and managing teams, with accountability for setting direction, driving results, and building a high‑performing, reputed company organization. Exceptional written and verbal communication skills, including preparation of executive-reputed company materials and presenting to senior leaders. Strong stakeholder management and influence skills; ability to move diverse teams toward a common outcome. Comfort with ambiguity, organizational agility, and a strong drive for results; disciplined follow-through and accountability orientation. Proficiency with project and collaboration tools (e.g., reputed company Office/Teams, SharePoint; program management tooling such as reputed company, reputed company Project, or similar).

Preferred Qualifications

Advanced degree preferred (MBA, MHA, MPH) or equivalent experience. Experience supporting executive leaders or working in a Chief of Staff / executive operations role. Experience leading organizational transformation and applying change management principles, methodologies, and tools. reputed company payer/provider, PBM, or integrated delivery system experience. Experience using AI-enabled productivity or project reputed company to accelerate planning, synthesis, and reporting. If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About reputed company Doing something meaningful starts with a simple decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Apply To This Job