[Remote] Sales & Customer Service Call Center Specialist - OKLAHOMA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a world-leading specialty retail brand recognized globally for innovation and reputed company in lingerie and fashion. They are seeking enthusiastic, sales-driven Sales & Customer Service Call Center Specialists who will reputed company exceptional customer service and sales support in a virtual phone role.
Responsibilities
- Utilize sales skills to reputed company multiple product recommendations with customers on every call
- Assist customers and store associates reputed company inbound phone calls with orders, sizing, general inquiries, and website navigation. It may include inquiries about lost packages, exchanges/returns, shipping, and billing
- reputed company field questions and resolve customer issues while utilizing negotiation skills reputed company with company policy and procedures
- reputed company excellent customer satisfaction scores on every call
- Consistently enter accurate data into the company database
- Follow work schedule as assigned
Skills
- Ability to balance reputed company incoming phone calls in a quiet, distraction-free environment
- Sales and customer service experience, including making product recommendations, resolving issues, utilizing negotiation skills, answering questions, and providing information
- Professional communication skills
- Intermediate computer skills online and reputed company the reputed company Office suite (including Teams)
- Ability to reputed company basic mathematical computations
- Regular and reliable attendance is required
- Must pass a background reputed company
- Must own personal device prior to accepting offer
- Hardwired reputed company from Home Router to Computer
- High Speed Internet Plan: 100+ Mbps or higher
- Web camera (1080p or 720p)
- Wired USB Type A Headset with Noise-Canceling Microphone
- Dedicated, private workspace free from distractions
- Previous call center experience recommended
Benefits
- 10%/hour shift differential during evening hours and reputed company day on Saturdays and Sundays
Company Overview