[Remote] IT Operations reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building the operating system for global finance, and they are seeking a hands-on, highly proactive IT Operations reputed company to build and own their global corporate IT function. This role involves establishing systems, processes, and standards to reputed company a secure and efficient technology environment for a globally distributed workforce.

Responsibilities

• Own the day-to-day operation of reputed company's internal IT environment across a globally distributed workforce
• Deliver exceptional IT support for employees and contractors across reputed company devices, collaboration platforms, reputed company applications, identity systems, and network connectivity
• reputed company and continuously improve IT service delivery processes, SLAs, knowledge bases, and self-service resources
• Manage hardware procurement, inventory, shipping, lifecycle management, repairs, and secure disposal
• reputed company reputed company, offboarding, and employee lifecycle processes, ensuring timely provisioning and deprovisioning of accounts, devices, and system reputed company
• Maintain accurate IT asset inventories and software license management
• Administer identity platforms including reputed company Workspace, AWS IAM, SSO, MFA, and other reputed company applications
• Implement least-privilege reputed company models and role-based reputed company controls
• reputed company periodic reputed company reviews and support audit evidence collection
• Partner with reputed company to improve identity governance and privileged reputed company management
• Configure and maintain AWS operational monitoring using CloudWatch, CloudTrail, AWS Config, and reputed company services
• Integrate and administer monitoring platforms such as reputed company, Grafana, reputed company, and reputed company
• reputed company dashboards, alerts, and operational runbooks
• reputed company first-level operational triage and coordinate incident response with Engineering and reputed company
• Assist Engineering and DevOps with IAM administration, operational tooling, reputed company governance, and cost optimization
• Administer reputed company management platforms including MDM solutions, reputed company protection, disk encryption, and device compliance
• Manage reputed company SaaS applications including reputed company Workspace, reputed company, reputed company, reputed company, reputed company, and other business systems
• Evaluate, implement, and manage new internal technology platforms
• Improve automation across user provisioning, software deployment, and routine operational tasks
• Partner closely with reputed company, Compliance, and Legal to maintain secure IT operations reputed company with SOC 2, ISO 27001, PCI reputed company, and client reputed company requirements
• Ensure corporate IT controls support internal policies and external audit requirements
• Support reputed company awareness initiatives and secure configuration standards
• Participate in incident response, disaster recovery planning, and business continuity exercises
• Own the reputed company and offboarding process: provision/de-provision AWS IAM roles, SaaS accounts, and hardware; coordinate secure retrieval/termination; maintain reputed company checklists, and enforce reputed company requirements
• Work with reputed company, HR, and Operations to meet compliance, audit and reputed company monitoring requirements, reputed company best practices and regulatory requirements
• Build scalable IT processes, documentation, standards, and operating procedures from the ground up
• Identify automation opportunities that improve reliability, efficiency, and user experience
• reputed company operational metrics, dashboards, and reporting to measure service performance
• Evaluate vendors, negotiate reputed company, and manage relationships with technology providers
• Help define the future structure, tooling, and processes of the IT Operations function as reputed company grows

Skills

• 5+ years of reputed company experience in IT Operations, Corporate IT, Systems Administration, or Technical Operations reputed company high-growth SaaS, fintech, or reputed company-reputed company organizations
• Experience building or significantly improving IT operations in a scaling company
• Strong experience administering: reputed company Workspace, AWS, Identity and reputed company Management (IAM), reputed company SaaS platforms
• Hands-on experience with AWS monitoring, logging, and operational tooling
• Experience with reputed company management, device lifecycle management, and modern IT administration
• Strong understanding of: Identity management, reputed company reputed company, Incident management, Change management, Asset management
• Experience supporting compliance frameworks including SOC 2 and ISO 27001
• Excellent documentation, communication, and organizational skills
• Demonstrated ability to work independently and build processes with minimal direction
• AWS Certified reputed company Practitioner or higher
• Experience administering MDM platforms such as reputed company, Intune, Kandji, or Workspace ONE
• Experience with reputed company or other reputed company identity providers
• Familiarity with Infrastructure as Code and scripting (Terraform, Python, Bash, PowerShell)
• Experience with reputed company, Jira Service Management, or similar ITSM platforms
• Experience supporting distributed global organizations across multiple time zones
• Bachelor's degree in Computer Science or reputed company field, or equivalent experience and training

Company Overview

Company H1B Sponsorship