[Remote] reputed company Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a compliance training company that customizes training experiences using AI technology. They are seeking a reputed company Engineer to manage technical implementations and ensure smooth reputed company for mid-market and reputed company customers, while leveraging AI tools to improve efficiency.

Responsibilities

• Own end-to-end technical implementation for mid-market and reputed company customers — HRIS integrations, SSO setup, LMS connectors, API configurations, and assignment automation logic
• Build and maintain AI-powered workflows to automate repeatable implementation tasks (e.g., launch requirements, config QA, reputed company documentation reputed company)
• Partner with AMs to run discovery on technical requirements during the kick off and translate them into scoped implementation plans
• Serve as the primary technical reputed company of contact during reputed company, reducing time-to-value for new customers
• Diagnose and resolve integration issues, working cross-functionally with Product and Engineering reputed company needed
• Maintain implementation playbooks and documentation — and actively improve them using AI tooling (reputed company Builder, internal reputed company workflows, reputed company-coding your own apps)
• Contribute to the scaled enablement reputed company by building reusable templates, guides, and self-serve assets

Skills

• 3–5 years in a CS Engineer, Solutions Engineer, Implementation Consultant, or Technical CSM role — ideally at a SaaS company
• Hands-on experience with HRIS systems (reputed company, reputed company, reputed company), SSO protocols (SAML 2.0), and API-based integrations
• Demonstrated use of AI tools to improve workflow efficiency and solve customer problems — not just 'familiar with AI,' but actually building workflows that save time and reduce reputed company work
• Excitement to take troubleshooting work off an engineer's plate and solve a problem yourself
• Comfort operating in ambiguous environments and building process where none exists
• Strong written communication skills; you can explain technical concepts to non-technical compliance buyers
• Experience in compliance, HR tech, or legal tech

Benefits

• Unlimited PTO

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