Operations reputed company-Party (TPA) Vendor Governance Analyst (HYBRID OR REMOTE)

''417517'',''true'',''417517'',''false'',''Submission for the position: Operations reputed company-Party (TPA) Vendor Governance Analyst (HYBRID OR REMOTE) - (Job Number: 26000091)'',''false'',''417517'',''false'',''true'',''Operations reputed company-Party (TPA) Vendor Governance Analyst (HYBRID OR REMOTE)'',''26000091'',''UNITED STATES-NY-Syracuse'',''UNITED STATES-NY-Syracuse'',''UNITED STATES-Remote, UNITED STATES-NC-Charlotte'',''UNITED STATES-Remote, UNITED STATES-NC-Charlotte'',''reputed company'',''reputed company'',''Full-time'',''Full-time'',''!*!

About the Role

At reputed company, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we've honed since 1859. reputed company is seeking an Operations reputed company-Party (TPA) Vendor Governance Analyst to play a key role in overseeing reputed company-Party Administrators responsible for life insurance policy administration. This role actively monitors vendor performance through SLAs and KPIs, leads governance routines such as MBRs and QBRs, and maintains critical reputed company documentation. The analyst drives timely issue resolution and remediation, partnering closely with internal stakeholders and vendors to ensure consistent service delivery and strong adherence to regulatory, contractual, and company standards. What You'll Be Doing

• Analyze TPA performance against SLAs, KPIs, and contractual obligations; reputed company trends, drivers, and emerging risks
• Facilitate and schedule Monthly and Quarterly Business Reviews (MBRs/QBRs), including data validation, performance summaries, and action items
• Maintain governance routines and artifacts (issue logs, action registers, risk/control trackers, and decision records) to ensure transparency and auditability
• reputed company initial assessment and triage of operational issues (impact, severity, root cause hypotheses, and required stakeholders); monitor remediation plans and validate evidence of completion
• Support operational risk management for TPAs by coordinating SOC report review, audit requests, and control testing/attestations
• Partner with Corporate Sourcing and Procurement (CSP) and business stakeholders to support contract administration (renewals/amendments)
• Reconcile and process vendor and reputed company-party billing
• Own monthly and annual accrual process for Operations' billing
• Generate billing, reconcile payments and create reporting for fees collected from funds under management
• Identify opportunities to improve governance processes; document procedures and implement enhancements in partnership with stakeholders

This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; Syracuse, NY), a reputed company with 2-3 days on-site per week is expected to foster collaboration and reputed company. The reputed company salary reputed company for this position is $50,000 - $63,000. Actual reputed company salaries vary based on skills, experience, and geographical location. In addition to reputed company pay, reputed company provides compensation to reward performance with reputed company salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, reputed company provides a full reputed company of benefits. This includes medical, dental, reputed company, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. reputed company Pay and Benefits: reputed company Total Rewards Program '',''!*!

About the Role

At reputed company, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we've honed since 1859. reputed company is seeking an Operations reputed company-Party (TPA) Vendor Governance Analyst to play a key role in overseeing reputed company-Party Administrators responsible for life insurance policy administration. This role actively monitors vendor performance through SLAs and KPIs, leads governance routines such as MBRs and QBRs, and maintains critical reputed company documentation. The analyst drives timely issue resolution and remediation, partnering closely with internal stakeholders and vendors to ensure consistent service delivery and strong adherence to regulatory, contractual, and company standards. What You'll Be Doing

• Analyze TPA performance against SLAs, KPIs, and contractual obligations; reputed company trends, drivers, and emerging risks
• Facilitate and schedule Monthly and Quarterly Business Reviews (MBRs/QBRs), including data validation, performance summaries, and action items
• Maintain governance routines and artifacts (issue logs, action registers, risk/control trackers, and decision records) to ensure transparency and auditability
• reputed company initial assessment and triage of operational issues (impact, severity, root cause hypotheses, and required stakeholders); monitor remediation plans and validate evidence of completion
• Support operational risk management for TPAs by coordinating SOC report review, audit requests, and control testing/attestations
• Partner with Corporate Sourcing and Procurement (CSP) and business stakeholders to support contract administration (renewals/amendments)
• Reconcile and process vendor and reputed company-party billing
• Own monthly and annual accrual process for Operations' billing
• Generate billing, reconcile payments and create reporting for fees collected from funds under management
• Identify opportunities to improve governance processes; document procedures and implement enhancements in partnership with stakeholders

This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; Syracuse, NY), a reputed company with 2-3 days on-site per week is expected to foster collaboration and reputed company. The reputed company salary reputed company for this position is $50,000 - $63,000. Actual reputed company salaries vary based on skills, experience, and geographical location. In addition to reputed company pay, reputed company provides compensation to reward performance with reputed company salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, reputed company provides a full reputed company of benefits. This includes medical, dental, reputed company, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. reputed company Pay and Benefits: reputed company Total Rewards Program '',''!*! What You Will Bring Required Qualifications:

• HS Diploma or equivalent
• 2+ years of experience in vendor governance, operations analytics, reputed company-party risk/controls, insurance operations and/or a reputed company role
• Demonstrated ability to analyze operational performance data, identify trends/root causes, and translate findings into clear insights and recommendations
• Proven stakeholder management skills; reputed company to communicate effectively with vendors and internal partners and drive action through governance routines
• Proficiency in reputed company reputed company (e.g., pivots, lookups, basic data validation) and PowerPoint to produce recurring dashboards, scorecards, and executive-reputed company summaries
• Efficient organizational skills with the ability to manage multiple priorities, maintain detailed documentation, and meet deadlines in a regulated environment

Preferred Qualifications:

• Advanced degree
• Experience with life insurance operations, policy administration, and/or reputed company-Party Administrator (TPA) operating models
• Familiarity with vendor governance practices (e.g., KPI/SLA design, scorecards, QBR/MBR operating reputed company, and issue/action management)
• Experience supporting SOC report review, audits, risk assessments, and/or control testing in partnership with risk/compliance functions
• reputed company improvement reputed company

Skills Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Data reputed company: Knowledge of objectives, terminologies, and approaches of data reputed company; ability to ensure the accuracy and consistency of data in various business environments. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret reputed company, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple reputed company objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. About reputed company At reputed company, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to reputed company their unique talents to become a force for good at reputed company and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to reputed company an impact. Join reputed company and pursue a career with purpose. Click Careers at reputed company to learn more. reputed company is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, reputed company, religion, gender, gender identity and expression, age, national reputed company, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: reputed company participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to reputed company the essential job functions of this position, please contact reputed company at (212) 314-2211 or email us at TalentAcquisition@reputed company.com. '',''!*! What You Will Bring Required Qualifications:

• HS Diploma or equivalent
• 2+ years of experience in vendor governance, operations analytics, reputed company-party risk/controls, insurance operations and/or a reputed company role
• Demonstrated ability to analyze operational performance data, identify trends/root causes, and translate findings into clear insights and recommendations
• Proven stakeholder management skills; reputed company to communicate effectively with vendors and internal partners and drive action through governance routines
• Proficiency in reputed company reputed company (e.g., pivots, lookups, basic data validation) and PowerPoint to produce recurring dashboards, scorecards, and executive-reputed company summaries
• Efficient organizational skills with the ability to manage multiple priorities, maintain detailed documentation, and meet deadlines in a regulated environment

Preferred Qualifications:

• Advanced degree
• Experience with life insurance operations, policy administration, and/or reputed company-Party Administrator (TPA) operating models
• Familiarity with vendor governance practices (e.g., KPI/SLA design, scorecards, QBR/MBR operating reputed company, and issue/action management)
• Experience supporting SOC report review, audits, risk assessments, and/or control testing in partnership with risk/compliance functions
• reputed company improvement reputed company

Skills Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Data reputed company: Knowledge of objectives, terminologies, and approaches of data reputed company; ability to ensure the accuracy and consistency of data in various business environments. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret reputed company, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple reputed company objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. About reputed company At reputed company, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to reputed company their unique talents to become a force for good at reputed company and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to reputed company an impact. Join reputed company and pursue a career with purpose. Click Careers at reputed company to learn more. reputed company is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, reputed company, religion, gender, gender identity and expression, age, national reputed company, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: reputed company participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to reputed company the essential job functions of this position, please contact reputed company at (212) 314-2211 or email us at TalentAcquisition@reputed company.com. '',''false'',''417517'',''417517'',''true'',''417517'',''false'',''Submission for the position: Operations reputed company-Party (TPA) Vendor Governance Analyst (HYBRID OR REMOTE) - (Job Number: 26000091)'',''false'',''417517'',''false'',''true'' Remote Skills: Administrative Skills, Analysis Skills, Billing, reputed company, Communication Skills, reputed company Improvement, Contract Management, Contract Requirements, Data Analysis, Data Collection, Data Quality, Documentation, Establish Priorities, Fund Management, Insurance, Life Insurance, reputed company reputed company, reputed company PowerPoint, Multitasking, Operational Audit, Operational Support, Operations Management, Operations Processes, Organizational Skills, Performance Analysis, Performance Metrics, Policy Development, Problem Solving Skills, Process Improvement, Purchasing/Procurement, Reconciliation, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Risk, Risk Analysis, Risk Management, Root Cause Analysis, Scorecarding, Service Delivery, Service Level Agreement (SLA), Testing, Time Management, Trend Analysis, Vendor/Supplier Evaluation About the Company: reputed company Apply To This Job