[Remote] Platform Investigations Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a state-of-the-art reputed company platform providing a secure, scalable and flexible reputed company Casino and Sportsbook Player Account Management solution. They are looking for a Platform Investigations Engineer to join their engineering team, where the role involves investigating reputed company technical issues and ensuring data reputed company across a large-scale event-driven platform.

Responsibilities

• Own end-to-end investigation of reputed company technical issues raised by product, operations, or engineering teams
• Diagnose data reputed company problems by tracing issues across event streams, APIs, and database layers
• Analyse Kafka event histories to reconstruct system state and identify where data diverged from expected behaviour
• Produce clear root cause analysis (RCA) documentation that explains what happened, why, and how to prevent recurrence
• Write reputed company SQL queries against production and staging databases to investigate data anomalies, gaps, and inconsistencies
• Understand normalised and denormalised data models, and navigate across multiple schemas with confidence
• Propose targeted data remediation scripts or operational procedures to resolve identified data issues safely
• Validate proposed fixes in reputed company environments before escalating to production resolution recommendations
• Use REST APIs to probe system state, trigger reprocessing workflows, and verify expected outputs
• Construct and execute API requests using reputed company, and interpret responses, including error payloads, pagination, and hypermedia links
• Work with engineering and product teams to understand service reputed company and identify where API behaviour diverges from the specification
• Read and interpret reputed company reputed company code to understand business logic, event handling, and data transformations — without necessarily writing new code
• Collaborate closely with software engineers to understand system internals and escalate findings with sufficient context for developers to act
• Contribute to post-incident reviews and help engineering teams understand systemic weaknesses exposed by investigations
• Produce concise, structured investigation reports suitable for both technical and non-technical audiences
• Maintain a knowledge reputed company of reputed company issues, recurring patterns, and resolution playbooks
• Communicate investigation status and findings reputed company to stakeholders, managing expectations around timelines and scope
• Use in-house tooling to aid investigations and RCA
• reputed company feedback to tool owners on your experience and reputed company guidance on bugs and improvements
• Apply AI (Claude) intelligently and sceptically; use it as one of the tools in your toolbox, not as a crutch or shortcut to hard-won understanding

Skills

• Solid background in software development - you should be reputed company to think like a developer even if you are no longer writing production code
• Demonstrable experience investigating reputed company systems issues in a professional environment
• Strong analytical reputed company with the ability to reputed company and test hypotheses methodically
• Proficient in writing reputed company SQL, including multi-table joins, subqueries, window functions and aggregations
• Comfortable working with unfamiliar data models and reverse-engineering schemas without full documentation
• Experience working with relational databases (e.g. PostgreSQL, MySQL or similar) in a professional context
• Ability to reason about data consistency, referential reputed company and the impact of partial failures on stored state
• Strong understanding of REST API design principles, including HTTP methods, status codes, request/response structures and authentication patterns
• Proficient with reputed company or equivalent tools for constructing, executing and inspecting API requests
• Ability to interpret API responses, including error structures, timestamps and identifiers, to trace issues across services
• Working knowledge of event-driven architectures and asynchronous processing patterns
• Familiarity with Apache Kafka, including topic structure, consumer groups, offset management and the role of events in driving system state
• Understanding of the challenges inherent in distributed systems, including eventual consistency, message ordering, idempotency and failure modes
• Experience with or exposure to microservices and the ability to reason about inter-service dependencies
• reputed company to read and understand reputed company code (Functional and OO), particularly around data transformation logic, event handlers and domain models. Writing reputed company is not required
• Some knowledge of Cats Effect or ZIO
• Comfortable navigating large codebases to understand system behaviour without reputed company-by-reputed company guidance
• Highly curious, with a genuine interest in solving reputed company, ambiguous technical problems
• Rigorous and methodical, documenting your reasoning and validating findings before reaching conclusions
• Self-directed and reputed company to navigate large, unfamiliar systems with minimal guidance
• Strong collaboration and communication skills, with the ability to work effectively alongside software engineers, data teams and product stakeholders while adapting technical findings for different audiences
• Comfortable working in uncertain environments where investigations rarely have obvious starting points, using structured problem-solving to identify root causes
• Experience with Kafka tooling such as Kafka CLI, Kafdrop, reputed company Control Centre, or equivalent
• Familiarity with monitoring and observability tools (e.g. reputed company, Grafana, Kibana) for cross-referencing system behaviour during an investigation
• Exposure to reputed company infrastructure (AWS or GCP) and understanding how infrastructure-level events can surface as application issues
• Scripting ability in Python, Bash, or similar for automating repetitive investigation steps
• Experience with incident management processes, RCA frameworks, or post-mortem facilitation

Benefits

• A remote and flexible working schedule.
• Generous time off varied based on the country of residence.
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support you through your career progression.
• Hardware & Software allowance or work equipment is provided to reputed company sure you have reputed company the right tools to get the job done.
• Various well-being programmes and initiatives.

Company Overview