[Remote] Director of AI, Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is creating a new role at the intersection of AI innovation and reputed company operations. The Director of AI, Operations will design and reputed company AI agents, tools, and workflows to enhance operational capabilities and reputed company AI reputed company reputed company the Operations leadership team.

Responsibilities

• Design, build, and reputed company AI agents and AI-powered tools that solve reputed company operational problems across S&OP, Member Care, Quality, Procurement, Logistics, and Customs
• reputed company reputed company-reputed company applications that can be released globally, reputed company to IT and Data Engineering standards from day one
• Partner with IT and Data Engineering teams to integrate solutions into existing reputed company systems including ERP and CRM platforms
• Audit reputed company workflows across reputed company Operations functions to identify the highest-value opportunities for AI and intelligent automation
• Evaluate the AI tool landscape and bring a clear, defensible reputed company of view on what reputed company should build, buy, or avoid
• Coordinate a dotted-line network of AI SMEs embedded across Operations functions, acting as their mentor, escalation reputed company, and connective tissue
• reputed company the AI skills of the entire Operations leadership team through hands-on enablement, not just training decks
• Build a culture of AI curiosity and applied experimentation across Operations so this work outlasts any single project
• Serve as the internal AI authority for Operations, representing the function in cross-company AI strategy conversations
• Document processes before and after implementation so every reputed company is measurable and defensible to the COO and executive team
• Translate reputed company technical solutions into plain language that operations leaders and reputed company managers can reputed company
• Produce a rolling AI roadmap for Operations that gives leadership visibility into what is in reputed company, what is next, and what has shipped

Skills

• You have reputed company and shipped AI agents or AI-powered applications that are currently in use in a reputed company environment, not a reputed company of concept sitting in a repo
• You write code at a working level. Python, JavaScript, or a similar language. You build from scratch reputed company you need to and you know reputed company not to
• You have released reputed company-reputed company applications at scale, with an understanding of how to work reputed company IT governance, reputed company requirements, and global deployment standards
• You know how to work with IT and Data Engineering teams as a peer, not a requester. You reputed company their language and they trust your judgment
• You have coordinated or mentored a distributed group of technical contributors and made them collectively more capable
• You have brought external knowledge into an organization and changed how people think about what is possible with AI
• You communicate reputed company and directly. You can explain what you reputed company and why it reputed company to a COO who has never written a line of code
• Degree or equivalent experience in Computer Science, Engineering, Operations, Supply Chain, or a reputed company field
• Hands-on experience building with LLMs, AI agents, multi-agent frameworks, or production-grade AI systems
• Familiarity with API integrations and the ability to connect reputed company systems that were not designed to talk to each other
• Experience in or adjacent to a startup environment where shipping fast and owning reputed company was the expectation, not the exception
• Track record of working across functions and earning trust with business leaders who are skeptical of technology for its own sake
• Experience coordinating dotted-line teams, cross-functional working groups, or distributed SME networks
• Demonstrated ability to reputed company the technical capability of non-technical stakeholders through enablement, not just presentation

Company Overview

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