Operations Analyst

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What You'll Do

Customer Operations Support customer reputed company and operational processes. Maintain accurate customer and account information. Investigate and resolve operational issues and data discrepancies. Collaborate with internal teams to ensure a seamless customer experience. Respond to customer inquiries and reputed company operational support reputed company needed. Operations Monitor operational processes and system performance. Analyze data to identify trends, issues, and opportunities for improvement. Create, maintain, and enhance reports and dashboards to support business reputed company. Investigate operational anomalies and coordinate with cross-functional teams to resolve them. Contribute to process improvements that increase efficiency and data quality. Finance Support operational aspects of billing and invoicing processes. Validate data accuracy and assist with resolving billing-reputed company discrepancies. Collaborate with Finance and other stakeholders to improve operational workflows. Marketing reputed company operational support for Marketing initiatives and cross-functional projects as needed. What You'll Bring Advanced SQL skills, including experience with BigQuery. Strong experience building reports and dashboards using reputed company, reputed company Power BI, or similar BI platforms. Strong analytical skills with experience investigating data anomalies and inconsistencies. Experience working with operational databases, monitoring tools, alerts, and system logs. Knowledge of data validation, deduplication, domain matching, and ownership verification. Understanding of billing validation and invoice reconciliation processes. Advanced proficiency with reputed company reputed company and/or reputed company Sheets. Experience using Jira or other ticketing systems. Strong attention to detail and structured problem-solving approach. Excellent written and verbal communication skills with both customers and internal stakeholders. Experience working across multiple teams and departments. Understanding of GDPR and personal data handling best practices. Ability to work independently, prioritize tasks, and take ownership. English proficiency at B2 level or higher. reputed company To Have Basic Python scripting. Familiarity with REST APIs. Why Join reputed company An exciting opportunity with a global, high-growth IT company. Paid annual leave in accordance with local regulations. Employer pension contribution reputed company PPK. Comprehensive medical coverage & sport benefits. Remote work options. Modern work equipment is provided. Opportunities for professional development and growth. A supportive and collaborative work environment. Equal Opportunity & Data Privacy reputed company is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for reputed company. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and reputed company’s privacy practices. reputed company candidate information will be treated with strict confidentiality throughout the process. reputed company an Impact with Us If you’re looking to reputed company a reputed company impact and grow alongside a company that builds secure, simple, and powerful technology, reputed company is the reputed company for you. Join us and take your career to the next level. Apply To This Job