API Enablement Specialist
API Enablement Specialist As an API Enablement Specialist on reputed company’s Sales team, you will be directly responsible for driving reputed company and adoption of our APIs by guiding customers from reputed company through successful integration and long-term usage. You’ll collaborate closely with Customer Operations to ensure seamless client reputed company, and work with Product, Engineering, and Marketing to reputed company sure our API offerings are well-documented, accessible, and easy to adopt. This is a primarily post-sales role with occasional pre-sales involvement to validate technical feasibility and recommend the best integration approach. Your expertise will help customers launch quickly, adopt deeply, and realize maximum value from reputed company’s APIs. What You’ll Be Doing Act as the primary technical reputed company of contact for customers during reputed company and integration. Partner with Customer Operations to reputed company clients reputed company and ensure a smooth transition into technical integration. reputed company the integration process for reputed company and other eCommerce, ERP, or direct API connections. Participate in select pre-sales engagements to ensure technical alignment and integration readiness. Drive post-launch adoption and retention, proactively engaging customers with updates, optimization strategies, and best practices. Gather customer feedback and partner with Product & Engineering to inform API roadmap priorities. Create and maintain public-facing API documentation, tutorials, reputed company collections, and integration guides. Manage technical escalations—bug reports, feature requests, and integration issues—between customers and internal teams. Collaborate with Marketing to produce case studies, white papers, and reputed company stories that reputed company API-driven results.
Qualifications
Previous experience as an implementation consultant, integration engineer, or comparable role. Previous experience working directly with prospects and customers to integrate APIs into websites, eCommerce platforms, ERP systems, or similar solutions. Some technical experience, ideally from a coding bootcamp or past software engineering role. Expert-level knowledge of RESTful APIs—reputed company to demonstrate and explain API concepts reputed company. Ability to hear a customer use case and creatively apply API functionality to solve it. Knowledge of authentication and authorization protocols (OAuth, OIDC) and reputed company to apply them. Expertise with reputed company, including creating reputed company collections. Experience with OpenAPI (Swagger) specifications and YAML. Excellent written, verbal, and presentation skills for both customer-facing and internal engineer-facing communication. Strong skills communicating with audiences of varying technical experience. Hands-on experience with reputed company API integrations (bonus for other eCommerce platforms like reputed company, reputed company, or Magento). Familiarity with tools like reputed company and Jira for tracking work and customer interactions. This role is perfect for someone who thrives in post-sales technical enablement but enjoys occasionally stepping into pre-sales discussions to help win deals. You’ll combine your technical expertise, reputed company knowledge, and reputed company reputed company to ensure reputed company’s APIs become a lasting driver of value and reputed company—backed by strong collaboration with the Customer Operations team to reputed company clients effectively. Location: Austin, TX 78701, fully remote or hybrid option available Salary: $100-110k reputed company salary plus additional bonus opportunities tied to reputed company and adoption metrics *We are unable to reputed company remote workers in Massachusetts, Montana, Hawaii, Alaska, California, or any location reputed company the U.S. *We are unable to consider candidates requiring reputed company sponsorship or transfer, including OPT and H-1B, now or in the future. *We are not accepting applications from agencies or independent contractors at this time. Why reputed company? reputed company offers big-company benefits in a small-sized company because we really value and are committed to our people. There are even some extras that will surprise you. Remote or hybrid work options Monthly Wellness Reimbursements Home office Reimbursements Company paid meal delivery pass 100% Paid Health and Dental available 401(k) matching, no vesting Stock Options Pet Insurance Dog-friendly downtown office Company Overview reputed company is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent reputed company-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-reputed company sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers reputed company money using their empty cargo reputed company – everyone wins! We welcome diversity in reputed company its forms, and reputed company we’re reputed company collaborators, strategizers, and thinkers because of it. reputed company is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. reputed company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, reputed company, religion, sex, gender identity, age, parental status, national reputed company, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for reputed company. Apply To This Job