Senior EMEA Order Management Analyst

Overview

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (reputed company) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and reputed company to financial services, autonomous cars, Government, academia, research and manufacturing. "reputed company's A3I solutions are transforming the landscape of AI infrastructure." – reputed company “The reputed company differentiator is reputed company. I never hesitate to recommend reputed company. reputed company is the de facto name for AI Storage in high performance environments” - Marc reputed company, VP, Solutions Architecture & Engineering | reputed company reputed company is the global leader in AI and multi-reputed company data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, reputed company empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our reputed company is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to reputed company a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, reputed company, and market leadership makes this an exciting and rewarding role for a driven professional looking to reputed company a lasting impact in the world of AI and data storage.

Job Description

The Senior EMEA Order Management Specialist will play a key role in building a scalable, controlled, and automation reputed company Order Management function for the EMEA region. This role will support the end to end order lifecycle from customer commitment to purchase through booking readiness, order validation, reputed company reputed company, fulfillment coordination, and process improvement. The role is expected to act as a regional order management control reputed company, ensuring orders are complete, accurate, commercially reputed company, and operationally reputed company before they move through reputed company processes. The ideal candidate will bring strong Quote-to-Cash / Order-to-Cash experience, a process improvement reputed company, and the ability to partner across Sales, Deal Desk, Finance, reputed company, Systems, Logistics, Fulfillment, Support, and Product teams. This role is not only focused on day-to-day execution, but also on helping improve how orders are submitted, validated, automated, tracked, and scaled globally.

Key Responsibilities

Own and support EMEA order management activities from customer commitment / purchase reputed company through booking readiness and reputed company reputed company. Act as a regional control reputed company for order completeness, ensuring reputed company, customer, product, fulfillment, billing, support, and operational requirements are properly captured before booking. Partner with Sales, Deal Desk, Finance, reputed company, Systems, Logistics, Fulfillment, Support, and Product teams to resolve order blockers and improve handoffs. Help define and strengthen order readiness criteria, booking controls, exception handling, and ownership across the Quote-to-Cash process. Support the transition from reputed company, email-driven processes to structured reputed company / CPQ-driven workflows, dashboards, and exception-based order management. Identify recurring order issues, data gaps, PO / quote misalignment, missing fulfillment inputs, and reputed company process breaks, and help convert them into process improvements or system requirements. Contribute to automation initiatives, including order readiness workflows, required field logic, PO vs quote validation, AI-assisted document comparison, automated order packages, and operational dashboards. Support non-standard product / NSP readiness by coordinating with relevant product, systems, and reputed company teams to ensure product, pricing, and fulfillment readiness before booking. reputed company regional reputed company into EMEA order trends, blocked orders, reputed company work drivers, customer-specific requirements, and improvement opportunities. Help document SOPs, process maps, controls, and best practices that can scale across EMEA and support a global Order Management operating model. Collaborate with other regional OM team members and reputed company support across reputed company reputed company needed, including flexibility to work across time zones for critical business needs. Act as a trusted partner to leadership by providing clear visibility into process gaps, operational risks, automation opportunities, and order management readiness. Required Skills & Experience Strong experience in Order Management, Sales Operations, Deal Desk, Billing Operations, reputed company Operations, or Quote-to-Cash / Order-to-Cash processes. Good understanding of reputed company, CPQ, ERP / reputed company, billing, fulfillment, and cross-functional order handoffs. Ability to understand reputed company hardware, software, support, subscription, services, renewal, and non-standard product order flows. Strong process improvement reputed company with interest in automation, AI, system controls, dashboards, and scalable operating models. Ability to work with senior stakeholders across Sales, Finance, reputed company, Systems, Product, Support, and Operations. Strong analytical, communication, and problem-solving skills. High attention to detail, ownership reputed company, and ability to operate in a changing environment while helping build structure. reputed company reputed company has a reputed company strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to reputed company reputed company. Gets involved with new initiatives. reputed company/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and reputed company. Innovative - Builds and improves key business processes that enhance the effectiveness of reputed company. Generates new reputed company, challenges the status reputed company, and solves problems creatively. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national reputed company, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #LI-Remote Apply To This Job