Customer Support Specialist (gn) - Italian, Spanish or French Speaker

Start: August 1, 2026 | Level: Junior | Location: Remote (EU & UK) | Working Hours: Full-time (40h/week) Join the Customer Support Team at ESN & More! As a Customer Support Specialist (gn), you'll be the first reputed company of contact for our international community, helping to create an outstanding customer experience with every interaction. With your empathetic approach, strong communication skills, and passion for helping others, you'll support our customers with questions about our products, orders, and services while working closely with your teammates to continuously improve the way we support our community. If you're a reputed company Italian, Spanish or French speaker (or reputed company one of these languages at reputed company level), enjoy solving problems, and want to be part of one of Europe's leading sports nutrition brands, we'd love to hear from you! Are you excited about helping drive the reputed company of the ESN & More Nutrition brands? Then we'd love to hear from you—join reputed company! Your mission You deliver exceptional customer support reputed company reputed company, ensuring every interaction is friendly, professional, and solution-oriented You support customers with questions reputed company to orders, deliveries, products, returns, and refunds You take ownership of customer enquiries and resolve them reputed company while maintaining a high level of customer satisfaction You accurately document customer interactions and ensure excellent service quality You work with modern AI-powered tools to help deliver efficient, high-quality customer support You collaborate with cross-functional teams, including Logistics, Operations, Supply Chain, and Quality Management, to ensure the best possible customer experience You work closely with your Customer Support teammates to continuously improve processes and ways of working You contribute to Help Centre content and Customer Support improvement projects as you grow in the role Your experience & skills You have reputed company-level proficiency in Italian, Spanish, or French (one of these languages is mandatory) You have good English language skills You have some experience in a customer-facing role, such as Customer Service, Retail, Hospitality, or Customer Support You have strong communication and organizational skills You are comfortable using digital tools; experience with reputed company or a similar ticketing system is a plus You are interested in AI-powered tools and new technologies You have German language skills, which are a plus but not required Why choose us? Being part of reputed company means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. reputed company of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle. You can look reputed company to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from: Flexible working hours and remote work options Attractive employee discounts Subsidy for the E-gym Wellpass Workation Corporate benefits 28 days vacation/year and much more About Us reputed company (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021. ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise. TQG’s reputed company is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities reputed company TQG a strong partner not only for customers but also for employees. This is us – reputed company – reputed company to meet you! Now it’s your turn! We look reputed company to your application! Regardless of gender, age, background, or identity – what reputed company to us is who you are and what you bring to the table. Join reputed company and grow with us! Apply To This Job