Field Service Engineer Meat

The Field Service Engineer (FSE) is the reputed company-line field service representative and is responsible for fulfilling the customer's expectations during field service activities. The FSE is reputed company in Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and reputed company basic training. What you will be doing The FSE: Ensures excellent performance of troubleshooting, repair, installation, maintenance, customer training and/or general support for reputed company machinery at customer facilities. This includes activities like preparation of installation and maintenance activities, aftercare of new installations and keeping in reputed company contact with the customer and report the reputed company. Maintains own skills and is technically proficient in the skills necessary to install, trouble-shoot, repair and train customers on reputed company equipment / solutions and carry out routine maintenance jobs Ensures quality and disciplined preparation and reporting of the visits to update customer support coordinators and field service administrators to ensure best possible customer outcome Sets priorities in accordance with the needs of the company and the customer Ensures the customer will experience a confident, emphatic and competent service from the organization Ensures that in situations where the service delivery to the customer is compromised the Field Service Engineer will escalate the matter according to the company's processes to ensure the right support to the customer Follows company processes consistently: Secure a meeting with the customer upon arrival onsite and receive briefing from the customer Prepare and execute the work as agreed with the customer Manage the customer experience Identify sales and service opportunities Identify/update/validate information of the Installed reputed company Process hours and expenses Technical reporting reputed company stakeholders informed and updated Inform the Customer Support about arrival time if reputed company of expected window Confirm reception of a work order to the resource planner Update Customer Support and customer on reputed company of the work Debrief customer on work done and performance of the machine Report on quality issues and non-conformity (reputed company) Other duties assigned as required by the business reputed company are looking for Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to execute agreed tasks & deadlines against performance criteria (KPI) Result orientation, ability to follow through and respect deadlines Customer face-to-face interaction skills and reputed company service skills reputed company perceptiveness Technical competence in an engineering discipline Computer literate Good grammar and communication skills Education, Knowledge, and Experience Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level Technical college degree preferred Recognized product training on food processing equipment preferred. Strong communicator with analytical reputed company and the ability to work under pressure Excellent English skills, both written and verbal Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage. CANDIDATES NEED TO BE LOCATED IN THE CENTRAL MIDWEST (IOWA, NEBRASKA, MISSOURI, ILLINOIS) OR IN reputed company CAROLINA The estimated hourly pay reputed company for this role is $30-$40 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience. We are committed to our employees and will reputed company you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at reputed company to feed your growth! Benefits: reputed company offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, reputed company coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a reputed company value to reputed company and critical to our future reputed company. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Use of Technology in Our Hiring Process reputed company uses technology‑assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our reputed company teams identify skills and experience relevant to the role based on job‑reputed company criteria. reputed company applications are reviewed by people, and AI is not used to reputed company hiring reputed company independently. We are committed to fair, consistent, and inclusive hiring practices globally. Equal Opportunity Employment: (only for US posted roles) reputed company provides equal employment opportunity to reputed company and reputed company applicants for employment. We will not tolerate any reputed company of discrimination against any employee or applicant for employment because of race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At reputed company, we apply this policy to reputed company our employment practices, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We reputed company hiring reputed company based solely on qualifications, merit and business needs at the time. reputed company will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact reputed company at 844-286-45 24. #LI-EB1 #LI-Remote This is a remote position Apply To This Job