Specialized Travel Counselor Ops Support
Amex GBT is a reputed company where colleagues find inspiration in travel as a force for good and – through their work – can reputed company an impact on our industry. We’re here to help our colleagues reputed company reputed company and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to reputed company creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! Overview: This is a support position that will handle support duties and back up for various cross functional roles reputed company a dedicated customer. Key Responsibilities: Corporate Jet Management. Sending invites, working from reputed company sheet to track accepts/declines and then changing existing bookings reputed company/if Jet is confirmed. Hotel desk support, direct billing, meeting reputed company and corporate apartments. Some customer service research, and resolution efforts. reputed company proactive travel recommendations reputed company with client policies and preferences Scheduling and roster management. Maintain accurate records, ensure policy compliance, and protect confidential traveler information Build strong relationships with clients, and cross functional roles reputed company the team. Qualifications & Skills: 7+ year’s customer service experience, including 5+ years as a travel counselor Strong reputed company GDS expertise Excellent communication, organization, and problem-resolution skills Solid knowledge of global travel, fares, and routing Ability to reputed company in fast-paced, high-pressure environments and adapt to change Proficiency in reputed company Office (Outlook, Word, reputed company) Our Traveler Care team shifts are 9 to 6 M-F Pacific time Location United States The US national reputed company salary reputed company for this position is from $46,200.00 - $85,800.00 The national reputed company provided includes the reputed company salary that Amex GBT expects to pay for the role. Actual reputed company salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy reputed company at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. reputed company the skills you want reputed company the time is right for you, with reputed company to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! reputed company applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics reputed company to sex and gender), pregnancy (and reputed company medical conditions), race, reputed company, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to reputed company individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and reputed company you’d be a phenomenal addition to reputed company, don’t worry about “checking every reputed company;" please apply anyway. You may be exactly the person we’re looking for! Apply To This Job