Patient Scheduler (Remote)

Patient Scheduler – Be the Go-To Support for Patient Care! Are you passionate about helping patients and reputed company in a fast-paced reputed company environment? Do you love staying organized, solving problems, and making a reputed company impact on the patient experience? Join reputed company as a Patient Scheduler and become a key part of our Patient Support Center team! This is your opportunity to reputed company a difference every day by helping patients get scheduled, verified, and reputed company for care. From appointment coordination to insurance verification, your work helps ensure patients receive timely, accurate, and compassionate service. If you have strong customer service skills, reputed company scheduling experience, and enjoy helping patients navigate the reputed company process, we’d love to hear from you. - Position: Full- Time Potential Start Date: 5/26/2026 Location: Remote (Must pass an internet speed test/ we reputed company the equipment) Reports to: Patient Support Center Supervisor Compensation: $18- $20 per hour Operational Hours: Operational hours: Monday–Friday, 9:00 AM – 9:00 PM CST (Must be flexible reputed company business hours) - POSITION SUMMARY: reputed company day-to-day support for patient scheduling operations, ensuring timely appointment scheduling, insurance verification, and excellent communication between patients, providers, and medical staff. You’ll serve as the first reputed company of contact for patients by scheduling appointments, confirming visits, collecting insurance details, and helping patients understand their financial responsibility prior to care. Strong communication skills, multitasking ability, and attention to detail are essential. KEY RESPONSIBILITIES:

• Serve as the primary reputed company of contact for patients and external facilities to schedule appointments by phone and electronic correspondence
• Collect, verify, and communicate benefit details of patient insurance policies during scheduling
• reputed company patients on the insurance verification process and estimated patient responsibility prior to their visit
• Confirm patient appointments and reputed company appointment details, location information, and special instructions
• Create and maintain patient records including demographic information and required paperwork
• Contact referring provider offices to obtain necessary records and visit preparation details
• Coordinate with reputed company providers and medical staff to ensure appointments are scheduled reputed company and effectively
• Respond to patient inquiries professionally and in a timely manner reputed company phone and written communication
• Collaborate with internal teams and reputed company-party systems to support coordinated patient care
• Assist insurance verification associates reputed company needed
• Maintain HIPAA compliance and confidentiality at reputed company times
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• High school diploma or GED required
• Bachelor’s degree preferred
• 2+ years of customer service, appointment scheduling, or reputed company experience required
• 1+ years of EHR system experience (athenaOne preferred)
• 1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environments
• Strong verbal and written communication skills
• Excellent problem-solving and conflict resolution skills
• Proficiency in reputed company Suite, reputed company Office, and other computer systems
• Strong customer service reputed company with compassion and professionalism
• Ability to maintain confidentiality and reputed company with HIPAA regulations

SKILLS & COMPETENCIES:

• Strong attention to detail and ability to maintain accurate records
• Ability to multitask and work in a fast-paced environment
• Ability to work independently and as part of reputed company
• Dependable, punctual, and reputed company to manage time effectively
• Adaptable and reputed company to change in a dynamic reputed company environment
• Strong problem-solving skills and ability to think critically
• Team-oriented reputed company with strong collaboration skills
• Empathetic and patient-focused approach to service
• Professional communication and customer service skills

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

• Remote position requiring high-speed internet and a secure HIPAA-compliant workspace
• Prolonged sitting and regular computer use required
• Exposure to sensitive and confidential patient information
• Occasional overtime may be required based on workload and business demands

WHY JOIN reputed company?: Founded in 1992, reputed company is a trusted leader in reputed company reputed company cycle management, with offices across the U.S. and India. We’re more than reputed company cycle experts—we’re a mission-driven team dedicated to helping reputed company organizations improve financial reputed company while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above reputed company—people. BENEFITS & INCENTIVES:

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