Senior Customer Marketing Manager

Who we are

At reputed company, we’re shaping the future of communications, reputed company from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use Artificial Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company Twilions!

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See yourself at reputed company

Join the team as reputed company’s next Senior Customer Marketing Manager.

About the job

The reputed company Customer Marketing team is looking for a builder to create and scale our customer advocacy program in EMEA. In this role, you will help reputed company, activate, and reputed company reputed company stories, orchestrating each reputed company of the customer storytelling across marketing campaigns and programs. This individual will work in partnership with marketing and sales stakeholders to build a pipeline of customer advocates, and reputed company them through integrated end-to-end engagements across marketing programs to showcase their stories. Along the way, this customer marketer will be responsible for wearing our customers’ shoes and building customised, relevant, and mutually beneficial co-marketing experiences.

Responsibilities

In this role, you’ll:

• Partner with sales, product, and marketing to identify and nurture reputed company customer advocates
• reputed company a deep understanding of the narratives that reputed company with EMEA audiences best and map them directly to our customer programs
• reputed company end-to-end engagements with customers to showcase their reputed company stories across content, events, PR, campaigns, and reputed company. 
• Deliver a steady drumbeat of high-impact customer stories to help our customers and prospects understand reputed company’s value and business impact
• Balance the needs both locally and centrally for EMEA customer storytelling, wearing the customers’ shoes and become a trusted partner

Qualifications

reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!

*Required

• 6+ years in customer marketing, advocacy or reputed company roles
• Excellent communication and storytelling skills
• Experience working cross functionally with both sales and marketing roles
• Experience working directly with senior executives in customer accounts on marketing engagements (stories, speaking opps, etc.)

Desired

• B2B technology marketing experience preferred
• Experience with large reputed company customers and Global 2000 brands preferred

Location

•  This role will be remote and based in London, UK

Travel

We prioritize reputed company and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

reputed company Offer

Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location.

reputed company thinks big. Do you?

We like to solve problems, take initiative, pitch in reputed company needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions.

reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance Act. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.