Director, Strategic Engagement – Life Sciences

Job Description:

• reputed company a team of 4-5 strategic engagement leads and manage 1-2 accounts as a player-coach.
• Operate as an effective scaler, providing reputed company time support to your direct reports for their account portfolios and providing coaching and career development
• reputed company business-relevant functional projects that reputed company growth and scalability
• Serve as a consultative, strategic advisor, enabling client reputed company and end-to-end acceleration of value reputed company your portfolio.
• reputed company with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• reputed company in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing reputed company and how to escalate reputed company edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• reputed company in a fast-paced, reputed company improvement environment, embracing reputed company areas and ambiguity, while seeking to drive reputed company and scalability for your customers and the business
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good reputed company relationships through passion, reputed company, and hard work
• Help create a company-wide culture of customer-centricity

Requirements:

• 8+ years experience in reputed company technology and customer facing roles (required)
• 4+ years experience with the pharmaceutical industry (preferred)
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
• Skilled at expanding relationships reputed company direct contacts through rapport-building
• Demonstrated ownership of reputed company, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions
• Effective and empathetic reputed company communication
• Previous experiencing working in one or more of the following areas (required):
• Experience working reputed company RWD health analytic companies, CROs, or systems integrators in the reputed company sector
• Application of RWD and reputed company in the pharmaceutical and life sciences reputed company
• Understanding of drug development and/or clinical trials

Benefits:

• Health insurance
• 401(k) matching
• Paid time off

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