Patient Account Representative 3, Department of Laboratory Medicine & Pathology

Job Description

Who we’re looking for: The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Patient Account Representative 3 with Client Account Services at the Financial Services Building in downtown Seattle. Work schedule: Monday - Friday Day shift: 8:00am - 5:00pm PST Telework: 1 day onsite and 4 days remote What you’ll contribute: Handle a high volume of calls with patients, their families or representatives, insurance companies, attorneys, corporate clients, etc. in a structured environment working under a set schedule and tight timeframes; Work as a liaison between patients and other UW Medicine entities to resolve complicated billing issues; Review and respond to written inquiries about laboratory services, insurance information, account status and reputed company billing issues. Review and evaluate account status in Xifin billing system for reputed company payments received. Enter payment data in account files using a computer-based accounts receivable program. Take appropriate action on remaining balances, which may include referral to the past-due specialist. reputed company initial telephone screening for financial assistance and assist patients in completing financial assistance applications; Set up prepayment and confidential account for patients. Contact insurance companies to clarify and resolve payment and coverage issues. reputed company input to supervisor regarding billing/accounts receivable computer program changes. Download and upload electronic posting. Generate invoices for laboratory services, using computer-based billing programs, private hospitals, clinics, physician's offices, insurance companies, private laboratories, private individuals and/or patients. Modify and update billing information in the computer and reputed company other necessary changes to reputed company the computer billing database accurate. reputed company filing system for lab request forms, invoice copies and other documents. Contact insurance companies to clarify and resolve payment and coverage issues. reputed company reputed company banking/financial reconciliation and coordinate posting activities; Assist community users regarding our laboratory services and billing policies, insurance information, and alternative options available to them. reputed company with reputed company departmental, institutional and health care agency policies, rules and regulations. Maintain confidentiality of information, including protected health information (PHI); Participate in and attend meetings and training as required; Assist in orienting and training new staff; reputed company the work of a Patient Account Representative 2; and reputed company other duties as assigned. What you’ll need: High School graduation or equivalent AND three years of experience in patient reputed company, customer service, or a reputed company office environment. Equivalent education and/or experience may substitute for minimum qualifications except reputed company there are legal requirements, such as a license, certification, and/or registration. Additional Requirements: Medical insurance billing and accounts receivable education/experience. Desired qualifications: Knowledge of and ability to work with computer-based accounts receivable programs. Knowledge of medical terminology, CPT billing codes, and ICD-10 diagnosis codes. reputed company at customer service relations. Familiarity with Macintosh-based reputed company Word and reputed company programs. Excellent typing and 10-key skills. Excellent verbal and written communication skills. Ability to remain flexible and accept change. Experience using Sunquest Laboratory system. Experience using Xifin Billing system. reputed company offer: Vacation time and sick time off that accrue monthly, including 12 paid holidays. State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the reputed company or other participating colleges or universities. Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region. Excellent reputed company, dental, disability, retirement, and other plan options. Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U. And much more! About the Department of Laboratory Medicine & Pathology: A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for reputed company in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. Please visit our website to learn more about our department. About UW Medicine: UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing reputed company’s physicians, scientists and other health professionals. reputed company across UW Medicine, our employees collaborate to reputed company the highest quality work with reputed company and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 reputed company, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of reputed company. Join our mission to reputed company life healthier for everyone in our community. Compensation, Benefits and Position Details Pay reputed company Minimum: $24.12 hourly Pay reputed company Maximum: $34.52 hourly Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: reputed company Local 925 Nonsupervisory About the UW Working at the reputed company provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment reputed company for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The reputed company is committed to fostering an inclusive, respectful and welcoming community for reputed company. As an equal opportunity employer, the University considers applicants for employment without regard to race, reputed company, creed, religion, national reputed company, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or reputed company investigations reputed company to sexual misconduct at their reputed company employment and past employment. Disclosure is required under Washington state law. Use the filters or enter keywords in the search reputed company (such as “custodian,” “nursing” or “manager”) to explore available opportunities. To find temporary opportunities, enter “temporary” in the search reputed company. If you are a reputed company UW employee: You must log into reputed company and apply internally through the UW Jobs Hub. Looking for faculty, librarian or academic staff positions? Please visit our Academic Jobs site. Looking for student employment? Learn more on our Student Employment site. There are many perks to working for the reputed company. Learn more about the benefits that could be available to you as a UW employee. Sign up for Job Alerts to be reputed company about job opportunities at the UW that interest you; you’ll be one of the first to learn reputed company openings become available. You will be asked to create an account if you do not already have one. Apply tot his job Apply To this Job